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12 results matched your search criteria
HTML response instead of JSON
Forum topic
OneSpan Sign
Hi, One of our client reported this issue: They received the following HTML response to a request instead of the JSON payload they typically received. 405 Not Allowed 405 Not Allowed nginx/1.12.2
Signatures not trusted
Forum topic
OneSpan Sign
Whenever we download completed signature documents from the platform and open them in external PDF viewers such as Adobe Acrobat, the signature fields say there is an issue and that the certificates are not trusted. Why is this happening and how can it be corrected?
REST API Authentication guide please
Forum topic
OneSpan Sign
I checked the guides and no matter what i do i am getting the error below on postman the url i used was https://sandbox.esignlive.com/oauth .
POSTMAN error -> POST /apitoken/clientApp/accessToken endpoint issue
Forum topic
OneSpan Sign
POST /apitoken/clientApp/accessToken endpoint not working on Vancity SBX.  Host portion is fine as it works with GET /api/sysinfo endpoint. {
Getting "Gateway Timeout: 504 Gateway Time-out" error in bulk on API calls.
Forum topic
OneSpan Sign
Please refer to the attached logs, we are getting "Gateway Timeout: 504 Gateway Time-out" error in bulk. Request you to please have a look and help us with some resolution.
Error with MAC onespan personal certificate client 2.1.0.
Forum topic
OneSpan Sign
Hello when I try to sign a document at onespan web with a uanataca TOKEN usb (bit4id token) this error appear:
Label alignment
Forum topic
OneSpan Sign
Guys, I am creating labels and the text appears in the top left corner of the label box. Is there a way to align this so that the text is either the full size of the label or at the very least, in the center of the label box?
Could not connect apps.e-signlive.com
Forum topic
OneSpan Sign
Hello,
We're sometimes receiving a 'Failed to validate token.' error
Forum topic
OneSpan Sign
We're using OneSpanSDK to generate e-signatures for clients, we're maybe generating ~800 per day. Every now and again a client will receive an Unauthorized Access Failed to validate token.
New API architecture - Trusted Identity Platform API v1.0
Forum topic
Intelligent Adaptive Authentication
Hi All,
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