235 results matched your search criteria
Forum topic
OneSpan Sign
Can you confirm or correct my understanding of what each of these signing statuses we would receive actually mean please?
Forum topic
OneSpan Sign
Hi Team,
I have Created a package using "REST API" which has two signers , And when any one of the signer is "Decline" the document the other signer status is also getting "Decline"
Basically i should get the one signer Decline And another "SIGNING_PENDING"
API URL : https://sandbox.e-signliv
Forum topic
OneSpan Sign
Hi Team,
We have a client reporting that they recently noticed that they are getting two types of status from OneSpan, 'SIGNING_COMPLETED' and 'COMPLETE', when individual signer completes the signing process.
Forum topic
OneSpan Sign
In doing some testing in my sandbox, I noted that if I submit a package with a signer with an invalid email address, early the next morning I got a delivery failure notification to my email inbox.
I'm curious if there is a way to actively monitor email delivery status via the API?
Forum topic
OneSpan Sign
Hi,
we found out that for some packages when it's in "DRAFT" status and package expiryDate passed, the package status becomes " EXPIRED", but some of them are stay as "DRAFT".
Forum topic
OneSpan Sign
Hi Team,
I wanted to modify the signer details for a package using following URL
https://sandbox.e-signlive.ca/api/packages/{packageId}=/roles/Signer3
Forum topic
OneSpan Sign
If I create a package with a signer that is assigned no signing blocks, that singer's status is SIGNER_COMPLETE. This is good, as it lets me know that signer is a reviewer and has nothing that needs to be signed.
Forum topic
OneSpan Sign
We have a service setup to get the "SIGNER_COMPLETE" notification but we need to iterate through and see who has signed and who hasn't. Is there a way in the .net code to get which signers are complete or at least which documents they have signed in the package?
Forum topic
OneSpan Sign
We create a package where Primary and Secondary signers are both true
We set the expiry datetime for 1 hour when we create the package
We process the package, then send the uploaded documents to OneSpan to sign the documents.
Forum topic
OneSpan Sign
Hi
We are able to create the package but the status was not changing to SENT. below is the sample request we are using to create the package and then updating the status.