28 results matched your search criteria
Forum topic
OneSpan Sign
I have a situation where I set delegation to a sender using code that has worked in the past. The indication was that the delegation was successful BUT it didn't work. Looking in the UI I figured out that the users had used delegation before and it has expired. when I reassigned delegationI ne
Forum topic
OneSpan Sign
Below are the step we use for hand drawn signature capture using api
Forum topic
OneSpan Sign
Hi,
I am getting below error when I am trying to notify signer.
{"messageKey":"error.validation.notifySigner.outOfOrder","code":400,"message":"Unable to notify the signer until it is their turn to participate.","name":"Validation Error"}
Forum topic
OneSpan Sign
I'm sending transactions on behalf of other users through the API.
I have the users set up with Role Sender. I was able to successfully send on their behalf in our testing onespan environment.
Forum topic
OneSpan Sign
Hello,
We are creating a OneSpan signature package using REST API calls. We create the signature package with all signers created, all documents uploaded, and all signature package settings set except the placement of signer signature boxes on the various documents.
Forum topic
OneSpan Sign
Until recently this worked with 1000 per page but NOW I had to do 250 to get it to work correctly, why? I tried 500 and it failed just like 1000. Are the OneSpan service side resources to consumed or what's going on that it now fails?
Forum topic
OneSpan Sign
Hi
We are able to create the package but the status was not changing to SENT. below is the sample request we are using to create the package and then updating the status.
Forum topic
OneSpan Sign
I am running into an issue with my radio button group. I have selected one of the required options but when I try to complete signing I get an error that says "Not all approvals have been confirmed" I have attached a screenshot. Here is my JSON: