Madeva | Posts: 29

Why I am receiving two emails , once package has been sent for eSign

Wednesday, October 16, 2019 at 10:08pm
0 votes
FYI, We have received two emails, 1) Dear Madeva, You have been added as a signer to the eSignature at IBM package "ID-00001507". ......... ........ And it has Go to the eSignature at IBM package buton after some time another email has received.. 2) Hi Madeva, esign ibm has added you as a Unterzeichner to "ID-00001507". Please review and complete "ID-00001507". And it has GO TO DOCUMENTS buton.. why I am a receiving second email? and how do I disable it, Please help me in this issue.. Thank you.
Duo_Liang | Posts: 3776

Reply to: Why I am receiving two emails , once package has been sent for eSign

Thursday, October 17, 2019 at 02:45am
0 votes
Hi Madeva, Could you send the account owner email as well as your OneSpan Sign environment to [email protected] , so that I can check your email templates from backoffice. Duo

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