vinay1234 | Posts: 2

Email address ending with .inc are marked invalid

0 votes

Hello,

Is it the case that any customer email address ending with .inc (as in [email protected]) would be considered invalid in the OneSpan v7.0 on premise setup?

If yes, is there any way to overcome the limitation?

Regards,

Vinay

 


Duo_Liang | Posts: 3776

Reply to: Email address ending with .inc are marked invalid

0 votes

Hi Vinay,

 

I've looked into the backend source code for email validation part and found that the "inc" as top-level domain is not yet included in the white list provided by the third party library we are using as the email domain validator. Please report the issue and my finding to our support team ([email protected]) and have it escalated to R&D team.

 

Duo


vinay1234 | Posts: 2

Reply to:

0 votes

Thank you for your reply. I will get in touch with the OneSpan support team.

Meanwhile, could you please provide us the domains that are currently included in the white list?

 

Regards,

Vinay


Duo_Liang | Posts: 3776

Reply to: Email address ending with .inc are marked invalid

0 votes

Hi Vinay,

 

Let me check into that for you and I'll get back to you, soon.

 

Duo


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