Error 403 when updating a package

FannySL | Posts: 6

Error 403 when updating a package

Wednesday, June 14, 2017 at 07:15am

Hi ! I'm trying to update a package and replace the pdf document in it, but I get this error : Unable to update package settings. Exception: Le serveur distant a retournÃ© une erreur : (403) Interdit. HTTP PUT on URI https://sandbox.esignlive.com/api/packages/-bANyCo4NvqdgiEPNbMG2tLdaRE=. Optional details: {"messageKey":"error.forbidden.cannotEditDeletePkg","technical":"package: -bANyCo4NvqdgiEPNbMG2tLdaRE= cannot be edited.","message":"Cannot edit or delete package.","code":403,"name":"Access Denied"} I did not sign the document or click Accept on the first page, but I can't update it. Maybe I'm doing it the wrong way ? What I want is to be able to replace the document in the existing package if it's not signed, so I check the status and use the UpdatePackage method if the status is different than SIGNING_COMPLETE. I did not find any example of document update, so for now I tried this way :

Document doc = package.GetDocument("Declaration");
      doc.Content = args.PdfBytes;

      int docIndex = package.Documents.IndexOf(doc);
      package.Documents[docIndex] = doc;

      EslClient.UpdatePackage(packageId, package);

Is it ok ? Is there another way to update it that wouldnt cause this error ? Thanks :)

June 14 Created

January 21 Last Updated

7 years ago Last Reply

4 Replies

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Answered by harishaidary

Approved Answer

harishaidary | Posts: 1812

Reply to: Error 403 when updating a package

Wednesday, June 14, 2017 at 09:07am

Oh I see. I believe the UpdatePackage() call only updates the package metadata (e.g. package name, expiry date, etc..) and not any actual documents. I think your best bet is to delete the document and reupload your new document. Of course, to do any of this, your package must be in draft. https://developer.esignlive.com/guides/feature-guides/document-management/

harishaidary | Posts: 1812

Reply to: Error 403 when updating a package

Wednesday, June 14, 2017 at 07:45am

Hi Fanny, In order to make any changes on a package, you will need to change the status of the package back to DRAFT. Here's how to do so: https://developer.esignlive.com/guides/feature-guides/modify-status-of-a-package/

FannySL | Posts: 6

Reply to: Error 403 when updating a package

Wednesday, June 14, 2017 at 08:45am

Thanks ! I did that, at first it didn't work so I added a SendPackage after the Update Package, but it doesn't update the document, the pdf is the same after. I don't have an Is it how it's supposed to be done ? Is there a more "straight forward" way to do it than this :

PackageId packageId = new PackageId(args.PackageId);

EslClient.ChangePackageStatusToDraft(packageId);

DocumentPackage package =  EslClient.GetPackage(packageId);

Document currentDocument = package.GetDocument("Declaration");

Document documentToUpdate = DocumentBuilder.NewDocumentNamed(currentDocument.Name)
                                                .FromStream(new MemoryStream(args.PdfBytes), DocumentType.PDF)
                                                .WithId(currentDocument.Id.ToString()).Build();
documentToUpdate.AddSignatures(currentDocument.Signatures);

int docIndex = package.Documents.IndexOf(currentDocument);
package.Documents[docIndex] = documentToUpdate;

EslClient.UpdatePackage(packageId, package);
EslClient.SendPackage(packageId);

Thanks again !

FannySL | Posts: 6

Reply to: Error 403 when updating a package

Wednesday, June 14, 2017 at 10:08am

It worked ! Thanks :)

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