mbaig

Participant esign session

0 votes
Hello, We have a condition where a participant goes to eSign, then quits mid-way. So for instance we have 3 forms to be eSigned, she eSigns 2 forms and quits. When she logs in again, we have to get the session token again - by sending a new packet. We cannot store the session token because the session token expires. Is there a way to get a session token with out sending a packet? Or is there a way that the session token expiry can be prolonged to say - 3 days - that way the participant has 3 days to finish the eSign process? Thank you

Reply to: Participant esign session

0 votes
If the package is not yet complete, you can create a new session for your signer when he/she logs in again or you can create it on demand when they click to sign documents in your application. You do not have to create a new package :)
Haris Haidary OneSpan Technical Consultant

Reply to: Participant esign session

1 votes
Thank you for your reply. So if I have the packageId then I can get sessionToken as sessionToken = sessionService.createSessionToken(packageId, ParticipantSigner); Then proceed with participant eSign ceremony. Thanks

Reply to: Participant esign session

0 votes
Yes :)
Haris Haidary OneSpan Technical Consultant

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