Signature place holder showing in the background

Hi Kamran,

Below is the blog link:

https://www.onespan.com/blog/onespan-sign-developers-email-templates-part-1

In terms of the signature timestamp, yes, you can mention it in your support ticket that you want to customize the signature format and remove the timestamp part, below is the default formula:
E-SIGNED by $signer_name; $line_break; on $date;

Duo

Hi Kamran,

For your issues:

#1. Having text tags stamped in the background, I believe it's caused because there's an extra space in your tag

#2. In order to customize the email template, please contact our support team ([email protected]). You can also refer to my blog below for more details:
OneSpan Sign Developers: Email Templates – Part 1

As the blog mentioned, I could suggest to set the loan number <<Loan #>> as the package/signer level message and be part of the email template.

Duo

Hi Duo,

Removing the space worked.

When I am clicking on your blog post is returning 404, the url doesn't seem to be correct.

I have one more question, can we remove the date time stamp from the signature, to explain the question I have attaced a screen shot.

We already have a field to show the date so we want to remove the date time from signatrue.

Thanks,

Kamran

This is informative, thanks for sharing.

Interesting discussion on the signature placeholder background issue. For professional assistance with your resume, consider resume service New York from Resume Folks