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When user change email address (ex: email domain changed or user get married) results in a new account generated in OneSpan eSign. So there is a chance for a user to lose access to his/her documents and results in duplicate user accounts.
Is there any automated way to update the email using SAML? Any possibilities for auto-provision with altering user's email addresses during login?
If not, what are the steps our client can do to avoid this ? What is a proper way to update an email for the user who recently changed his email address?
- Read more about SAML SSO Changing Email Address Creates New User
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