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Hi,

 

When OneSpan releases a new version on their production environment, will there will always a corresponding SDK version update as well? How are the OneSpan environment and SDK updates timed?

Can the integration code use an earlier version of SDK even when the OneSpan environment has been updated to a new major version? 

What is the recommendation from OneSpan on these major releases and SDK versions update ?

 

Thanks

Forums

We have a template (in sandbox, id "M9fYtj_6L0MKQSYfQ3vAahQn6E8="). I've followed the documentation to attach signers.

We have 3 roles: Insured, SalesAgent, BankAccountOwner.

In my code, I'm calling package.WithSigner(...).Replace(new Placeholder("Insured, ...")) for all three roles (I've verified in my package that all 3 signers are added.

Package creation is successful, however when calling client.SendPackage(packageId), it gives the error:

Forums

We have a client that requests a lot of changes to their PDFs, so we've decided to move from pixel-perfect C# signature placements (hand coded), to templates.

The biggest problem I have right now is, in the template there is no where to say that the signature is optional.

Am I missing something? Where do I set this when placing signatures in the Template UI?

Forums

I have a few questions in regards to text fields on documents in the signing ceremony:

Can we make the text fields on documents Required or Optional?

Can we specify which signers we want to have Required or Optional text fields attached to? 

and lastly,
Using the FieldSummaryService, are we able to retrieve values that were input by the user during the signing ceremony?