Forums

Hello Support,

We are using .NET sdk for designer view. 
but, when user implementing designing view, every time he has to place signature on document and send e-sign email.

so, my question is that do you have any method that supporting e-signing both ways in designer view?

1. Do we add signature in fixed location. so, user don't need to drag and drop signatures on document every time.

2. Also, if he want to add signatures on the fly. he can do without any restriction.

Thanks in advance.

Forums

I have a form which I'm using document extraction to pull in fields from, and some of the pieces need to be entered at the signing ceremony.   Is it possible to mask some of those fields as they are considered PPI?  I'll read them on the backend securely, but don't want them showing up in plain text on the finished document.

Fields on the form:

[Borrower.Capture1.Textfield1] - Can be plain text

[Borrower.Capture1.Textfield2] - PPI

[Borrower.Capture1.Textfield3] - PPI

[Borrower.Capture1] - Can be plain text

Forums

Using the code below I only get 1 package back, but I can tell I should be getting multiple packages with multiple senders based on the date range.  Can someone please tell me what I'm doing wrong?  I don't see it?  Thx       

 

static public readonly DateTime START_DATE = DateTime.Today.AddDays(-120); // DateTime.Now;
        static public readonly DateTime END_DATE = DateTime.Now;

Forums

As the title asks:   I'm working on an in-person signing flow where all signers will be on the same device, and am embedding the signing ceremony in an iFrame.  For aesthetics and ease of control, I want to get rid of the welcome/signup/guest login controls, as well as the "For Assistance" number from the upper right page of the screen.  Is that something that can be done?

Forums

Hello Support Team,

We are using designer view for e-signing the documents. 
here, we passing multiple signers for document(s).

We found one issue here is that, if we pass 4 signers for 1 document at that time user 
placing 3 signers over the document(s), here we expecting that only signers 
added on the document will receive e-sign email.

But, OneSpan sending email to all 4 signers.  

Can we stop sending "e-Sign email" for those signer whose signature not included in the document
at the time of "SEND TO SIGN".

Forums

Hello Support Team,

I am using .Net SDK for esign designer view. 

Currently, I am using PDF files for esigning that is working as expected.

but, I want to know that how many documents types (other than PDF) are supported by onespan for esigning?

For ex. .docx, .doc, .xlsx etc.

Kindly let me know your feedback. 

Thanks in advance.