.NET SDK

We have PDF forms in our system that contain "Date" areas. Some of these Date areas contain a single line for which the Date would be placed above. We have other forms where the Date area was pre-populated with the Forward Slash separators ( MM /dd / YYYY  ). 

 

Is there a way for OneSpan to handle split out Date parts? I have only read about the single Date field when using Document Extraction (or any other method for that matter). For example, we know we can do Agent1.FullName.Label1.Date but is there any way to do something like:

Hello,

We used to see the Navigator option while signing the document but now it is now showing in SandBox!!

 

Thanks

Nehme

 

Hey there! I have a transaction with ExpirationDate with 2 signers (with sign order) and are required Attachments. When Attachments are required the transaction does not automatically change status Complete, soo after all signers sign manually the sender has to check the Attachments and Complete the transactions.

Guys, We've noticed on a few occasions that when you guys update your sandbox it almost always breaks our account that is tied to a Vault. Because of this it stops our workflow until the issue is resolved. Since we have more than one account, is there an easy way to transfer a package from one account to another? Do you guys have any way of doing that?

Hello, What is the limit for the signer email field. When we are using email more than 50 characters, we are getting an error. Thanks, Nehme

Hi, I am getting the exception. Exception "Could not create a new package one step: Object reference not set to an instance of an object". I am on .NET version 4.7 and Newtonsoft 12. On debugging I can see that the error occurs in the call to ESLClient.CreatePackageOneStep(_vsdocpackage); Also this exception occurs only when the first call to ESLClient.CreatePackageOneStep(_vsdocpackage) is made. All subsequent calls to ESLClient.CreatePackageOneStep(_vsdocpackage) work fine.

Hello, I'm using your .NET SDK, version 11.20. I have read here: https://www.onespan.com/blog/onespan-sign-release-1118-enforcing-signature-capture-signature-level?_ga=2.154275704.1343324496.1576399843-896096308.1544024362 that: In OneSpan Sign, signers will only be asked to draw their signature once by default.

Hello, I have a package from esign I want to decline using my mobile, I can see the decline option but can not click ok button or able to write the decline reason. please advice. Thanks, Nehme

Hey there, im having a problem with IsRequired propertie: 1 - Through the management console I created a DocumentTemplate (X) where I define all the fields and properties such as IsRequired. 2- Using the API im building a DocumentPackage where I upload a Document and I apply the template X. 3 - At first sight the template X is assumed because all fields are appearing but in the sign ceremony none of the required fields are being validated (IsRequired=true) and the user can end the ceremony just by signing and not filling the mandatory fields.

Hello, I am getting this error while generating eSign: Could not create a new package one step. Exception: The remote server returned an error: (400) Bad Request. HTTP POST on URI https://sandbox.e-signlive.ca/api/packages. Optional details: {"code":400,"messageKey":"error.validation.verifyDocument.couldNotBeFlattened","message":"Could not upload PDF document: it contains a syntax error preventing proper processing of its data.","name":"Validation Error"} Please advice. Thanks, Nehme