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Hello, We want to use the "Text Tag Extraction" feature (https://developer.esignlive.com/guides/feature-guides/text-tags-extraction/) but we can't find a way to get it working. We've tried examples from multiple sources (including the example from .net sdk and from the link above) and none of them works.. We've found in release notes (http://docs.esignlive.com/content/f_release_notes/esignlive_release_notes.htm?Highlight=release%20note&_ga=2.210075413.1210747995.1507701793-2134446049.1500914035#Release12) that only "integrators" can use it.
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We would like to give the customer 15 days to sign the Document but then after they have signed to reset the Expiration Date to 90 days for us to counter-sign. In our business, the signature for a customer signifies that we will begin building the Fiber from our location to the customer site. The process involves site surveys and cost estimates to determine whether the price on the service provided is accurate. We have already committed to the customer that we will provide Service by having them agree to our terms of Service.
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Team, We have a requirement to customize guest signing room. Is there a way to customize the Silanis guest signing room that pops up when a notified signer clicks on link provided in email ? Customization like: Displaying a custom message instead of the package name on login page. Displaying a custom text instead of package name in SMS containing the passcode. Increase in the font, buttons size. Way to add customized branding like how we have in the ceremony page. In the picture attached, is there a way to display custom branding instead of eSignLive (highlighted in orange) If the package is
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Hello team I am getting following error while trying to utilize create package one step functionality exposed. "Could not create a new package one step. Exception: The remote server returned an error: (500) Internal Server Error. HTTP POST on URI https://sandbox.esignlive.com/api/packages. Optional details: {"technical":"name cannot be null or empty","messageKey":"error.internal.default","message":"Unexpected error. We apologize for any inconvenience this may have caused you, please try again.
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We're using document extraction to populate a Signature Date field with the date of signing via naming a form field with something like this: [Signer1.Capture1.label1.Date]. We're not able to use any template as we need to pre-fill client-specific values to the [pdf] document everytime which becomes readonly when presented to the client during signing ceremony. Now, we have a new requirement to dynamically populate a separate date field by adding a fixed # of days to signature date, which is to reflect right after signing.