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Hello, I am currently using VS Community 2017, I am set as a Manager within eSignlive, and I am in the US. I downloaded the .NET Usage Report.cs and put in the address https://apps.esignlive.com/api and I put in my API key. I downloaded the .NET SDK 11 and loaded the references, and VS isn't saying there are any errors in the solution or when I run the solution.
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Hello, I am trying to create a document package and send it as a "draft". Here is the code that I have came up with : EslClient eslClient; PackageId packageId = eslClient.CreatePackage(package); if I want to create a package with a "sent" status instead of draft, I ad this line : eslClient.SendPackage(packageId); While this works, I have also found something strange : When I first create my eSL package, I use the following code : PackageBuilder packageBuilder = PackageBuilder .NewPackageNamed(packageName) .WithSettings( DocumentPackageSettingsBuilder.NewDocumentPackageSettings(
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What would you recommend a good approach to checking eSignLive server availability before creating and/or sending packages. In previous weeks, we've encountered some downtime in the classic environment, and we'd like to put in place a step in our process to check for esigning availability [in a centralized manner] and present manual signing option only during downtime.
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Can anyone confirm or deny if Adobe AcroForms are currently supported? I get the following error when attempting to eslClient.UploadDocument(doc, pkg) : Could not upload document to package. Exception: The remote server returned an error: (500) Internal Server Error. HTTP POST on URI https://sandbox.esignlive.com/api/packages/piTy64_g4qceAa0i-EtgsmO-Rk0=/documents. Optional details: {\"messageKey\":\"error.internal.default\",\"technical\":\"error.eslx.inputValidation.documentPreverifyError [#f124c212-606d-44cd-9dc6-31d8713e77b9]\",\"message\":\"Unexpected error.
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It appears that all the links withing PDF document become inactive once document went trough a signing process. i have tried 2 cases and none worked. 1. Created PDF doc with link to a web page. 2. Inserted a link to a existing PDF using 3rd party software - iText. Can you please confirm if adding a link is possible and if it is what needs to be done.
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Hello, Is there a way to add some customization to the email that comes from eSign live to notify people that they need to sign a package? These signers are using our application which generates these packages automatically, and we're concerned that they may not recognize the email from eSignLive. Ideally we'd like to do things like add our own logo to the email, and maybe change the text. If that's not an option, can the email be simply disabled so we can send our own custom email? Thanks, Dan
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Hi, we changed server provider yesterday, and now we're not getting the notification callbacks. We already changed the DNS and we confirmed that it's pointing to the right box. Do you guys need to bind the address to a specific IP? If so, the new IP for our api is 209.166.133.108. The URL we have set up for notifications is "https://api.boardbookit.com". Our company is BoardBookit. Please help as soon as possible as we are currently live and we need the notifications to work. Fernando
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Hi, there is a need to create link withing signed pdf document that would point to internal site. Link should be in following form: http://host.com?pid=123k-jksjk&did=3k2k2-kekk where pid is packageId and did is documentid. Question: is it possible to add custom filed Link in the above format that will be placed on document during package design phase? If not can you propose a solution?
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We are going to be sending eSign a PDF that already contains the tags for signature. I'm looking at documentation, but can't see where to find the tags we need to put in the pdf. Can someone else that is not using templates in eSign, but rather sending the documents help me out? Tracy Langston, Product Manager, NISC