Forums

Hello Duo, 

Here is our use case scenario: 

As I was testing my onespan integration into our system, I have recently found that the custom fields are bound to one particular recipient and at the time of signing, that recipient will only see that data. This scenario has become a problem for us because our document revolves around property contract signing, the agent should be able to see all the prefilled data before send to sign. I can't use indexing in this case as sender is not the part of a contract. 

Forums

Hello Duo, 

After going through the resources of onespan, I have found that there are list of templates we can choose for receiving onespan email message. We are particularly interested on an email notification from onespan which it sends to the recipient for signing the document. 

I have found that whole body of the email can be modified. First question, is it possible to pass a package description as a variable instead of package name. 

For e.g. Please review and complete  "$PACKAGE_NAME;".

Forums

Hi Forum members

Where is it  defined the default page size for documents?

Can the page size be assigned different values per account?

We have 2 accounts in our OSS (on premise) and same document is showing the signatures on incorrect locations just for 1 of the accounts.

We save the template identicaly and then when retrived with  documentGetPageImage for one of the account we get a different (incorrect) page size)

 

thanks!

 

Forums

Hello Duo, 

Whenever we click the send to sign button, we are firing an event and  replacing the transaction created successfully response from onespan with a GIF image and reloading it. My question is whenever we click send to sign button, we get transaction created successfully page response from onespan. Is it possible to completely override that page with our modified page. 

Please let me know. 

Forums

Hi Duo,

Hope you are doing well!

Just a quick question - Is it possible to have both English & French language in a single API call? There is an internal application called as 'AutoHub', and we are implementing OneSpan Sign service through REST API, there are many AutoHub users who may want to use OneSpan Sign designer view in their respective languages, some might want to use it in English, and some in French, therefore, my question is :                     

Forums

Hello Duo, 

We are implementing sender account API key for creating transaction on behalf of the sender. While creating a sender's API key, I have found that if the sender ID is same, the API key generated is always the same. In this case, we can save the sender's API key in the database so that next time we don't have to generate the API key again hitting the onespan end point.

If the API key generated for particular sender is always same, we can save the API key in the database otherwise we have to hit the api key generator end point every time?