REST API

Hello,

Is it possible to change the font type the signer uses when signing the document? I tried what I found in the documentation regarding the creation of the package

https://community.onespan.com/products/onespan-sign/sandbox#/Data%20Management

And basically added signature property in my signer object, to which I passed a font as described, however it had no effect.

Any example/suggestion/explanation would be more than helpful.

Thank you

Hey guys.

I'm developing a connector with Digibee as listener of the Callback Event Trigger, although event after providing the API Key in the Callback Key field, the Callback event is getting 401 Unauthorized.

Is there a cURL model of the request sent from the Callback Event application so there I can edit the header tag to accept as API Key?

Hi Team, 

I am trying to consume the OneSpan ESign REST API in my Outsystems Application. For that I am using the Add Package method. I am passing the parameters as request but the package generated is showing the different signer name and mail (Mine) in the package. Will anybody help me out to overcome this issue?

Thanks and Regards

Rupesh Wani 

Guys,

Is there a way to get some kind of conditional logic based on which checkbox is checked? If I have 2 checkboxes, we want to have a different set of text boxes for each checkbox that will be required to be filled in if that checkbox is checked. 

Is this possible?

Good day,

I am using postman and have a few routines using the (CA) Sandbox API key and query layouts by email ID, which was working.

I have another routine where I can delete the layout based on the ID copied from the routine described in the previous line.

After Roles & Permissions were enabled in the Sandbox (CA) environment, these routines stopped working.

1. When querying layouts for a specific email, a 403 error is in the response. "Access Denied" "Error.forbidden.noPermission"

Hi Duo, 

How to get the relation ship between sub accounts through get api

so that i can programatically create relation ships while creating a sub account
(parent > child > grandchild)

Hello,

I received an error message on trying to create a OneSpan package with the error code: "The number of Pre-Verify results does not match the number of documents that were sent for verification."

I don't have access to the request that was made, but it's one of many that are sent out successfully every day. I was wondering what cases could potentially cause this error message — I can't find anything in the documentation, and one forum post mentions "ADA" which I'm not using.

Thank you!

Hi Team, 

We have a requirement such that, when a document is sent for signature and signer opens it for the sign then signer will get a provision to select the Signature method of his choice. It can be a dropdown (or anything that will allow signer to make selection) including all signing methods -

• Click-to-Sign

• Capture Signature

• Mobile Signature

• Click-to-Initial

Something like below : 

Hello Duo, 

Here is our use case scenario: 

As I was testing my onespan integration into our system, I have recently found that the custom fields are bound to one particular recipient and at the time of signing, that recipient will only see that data. This scenario has become a problem for us because our document revolves around property contract signing, the agent should be able to see all the prefilled data before send to sign. I can't use indexing in this case as sender is not the part of a contract.