Forums

Hello,

We have the latest version of the on-premise OneSpan Sign platform and application installed here and we are quite confused as to why we are not allowed to create the same sender on more than one account.

We are using the REST API and posting to /account/senders to create a sender on one account, but then if we try to create a sender with the same details on a second, separate, account we get this error:

OneSpan Message: Sender is already a member of another account.. OneSpan Code: 400

Forums

Hi, we want to keep track of the transactions that has been completed. We want to mark them as completed in our database. In order to avoid checking the same transactions more than once, we would like to retrieve the transactions that have been changed status as completed on the last 24 hours. I would like to ask if that's possible.

 

Thank you.

Regards

Forums

Hi, we want to keep track of the transactions that has been completed, that's why we would like to archive the transactions we already have in our DB as completed. I would like to ask if there's a way to archive multiple transaction in a single API request. If that's not possible, is it possible to update any field for mutliple transactions in one request?.

Forums

Hi

On an In progress transaction (SIGNING_PENDING) with multiple signers & with Document A that is signed by (SIGNING_COMPLETE) Signer A, is it possible to update the document content (bytes) without losing the already obtained signatures from Signer A?

I noticed that eslClient.PackageService.UpdateDocumentMetadata did not update the new contents on the same document  

Forums

I'm querying packages from OneSpan Sign REST API. I don't use any filters, so I expect to get all of the packages. There are two, one in the inbox, and one in the drafts folder. 

Here's query

curl -X GET "https://sandbox.esignlive.com/api/packages" -H "accept: application/json; esl-api-version=11" -H "Authorization: Basic API KEY"

Response contains JSON with

{

   "count": 2"

   "results": [ ... ]

}