REST API

We are planning to extract OneSpan data via api's to drive reporting.

A) there are some advantages (simplicity) to re-extract all data, every night

B) there are also advantages to incremental extracts, i.e. net new items + changes

Re option (A), is it possible to identify all changes in OneSpan data for an incremental extract?  Are there issues and/or considerations we need to be aware of with this approach? 

Hi,

In the Canadian Sandbox, I notice an issue with the signing ceremony when a transaction is edited to have 2 signers with the same email.

1. Create transaction with 2 signers , different email through SDK

2. Edit the transaction in OneSpan and make the signer # 2 email same as Signer # 1 email.

3. Its noticed that Signer # 1 can sign

How can I pull the subaccount user's apikey using parent account's apikey? I have called api/senders/{accountid}/apiKey and it returns 403. The same method works for the main account however. In other words, I can pull apiKey from other senders using the owner's apiKey on the main level but couldn't do the same for the subaccount. I would appreciate any help that can be provided.

Returns set of delegationEvents with EventID(?) arrays that contain 4 items below:

eventDate, eventType, eventDescription and eventUser

EventID example-> 699AK8PzZMg0

a) can you confirm this is not a SenderID ( can't seem to find a Sender using this for ID )

b) there can be "n" number of events under EventID(?), crossing multiple dates, so it is not clear what the grouping is for

Getting the following error when I try and create packages in my sandbox:

Could not create a new package Exception: HTTP POST on URI https://sandbox.esignlive.com/api/packages resulted in response with status code: [400, Bad Request]. Optional details: {"messageKey":"error.validation.signerAuthentication.qaAnswerEmpty","code":400}

Can you please help?

We are testing the new signing experience and have noticed that we see the account owner in the list of signers when trying to switch. I am using the standard option that we use for the old signing experience but it doesn't appear to work.

  settings:{ceremony:{"hidePackageOwnerInPerson": true}}

Guys,

We have a backup account that is not tied to a vault for testing. We've been told that one account that we are using for a notary has been set up correctly but when I try to update the professional identity fields for that user, I get this error.

  { "messageKey": "error.validation.professionalIdentityField.notFound", "technical": "Professional identity field does not exist.", "message": "Professional identity field does not exist.", "code": 400, "name": "Validation Error" }

I understand the following link is where I can test REST API Call:

https://community.onespan.com/products/onespan-sign/sandbox#/Callback/api.callback.get

Where can I find schema for each return result? 

Hi Team,

Received callback event 'EMAIL_BOUNCE' for domain  'fgtb.be'. but BP is claiming that it is a valid customer email id, Are there any restrictions on some domains?

is there any way to validate the email id?

Thanks

Madeva

Hello,

We have the latest version of the on-premise OneSpan Sign platform and application installed here and we are quite confused as to why we are not allowed to create the same sender on more than one account.

We are using the REST API and posting to /account/senders to create a sender on one account, but then if we try to create a sender with the same details on a second, separate, account we get this error:

OneSpan Message: Sender is already a member of another account.. OneSpan Code: 400