Regarding Updates to Package data, there appears to be a date/time data field called "update". The Package also seems to have a similar date/time data field called "update" for Sender info contained inside a Package. Do these "update" fields get changed for any/all changes, or only for specific events/changes?
We are planning to extract OneSpan data via api's to drive reporting.
A) there are some advantages (simplicity) to re-extract all data, every night
B) there are also advantages to incremental extracts, i.e. net new items + changes
Re option (A), is it possible to identify all changes in OneSpan data for an incremental extract? Are there issues and/or considerations we need to be aware of with this approach?
Hi,
In the Canadian Sandbox, I notice an issue with the signing ceremony when a transaction is edited to have 2 signers with the same email.
1. Create transaction with 2 signers , different email through SDK
2. Edit the transaction in OneSpan and make the signer # 2 email same as Signer # 1 email.
3. Its noticed that Signer # 1 can sign
How can I pull the subaccount user's apikey using parent account's apikey? I have called api/senders/{accountid}/apiKey and it returns 403. The same method works for the main account however. In other words, I can pull apiKey from other senders using the owner's apiKey on the main level but couldn't do the same for the subaccount. I would appreciate any help that can be provided.
Returns set of delegationEvents with EventID(?) arrays that contain 4 items below:
eventDate, eventType, eventDescription and eventUser
EventID example-> 699AK8PzZMg0
a) can you confirm this is not a SenderID ( can't seem to find a Sender using this for ID )
b) there can be "n" number of events under EventID(?), crossing multiple dates, so it is not clear what the grouping is for
Getting the following error when I try and create packages in my sandbox:
Could not create a new package Exception: HTTP POST on URI https://sandbox.esignlive.com/api/packages resulted in response with status code: [400, Bad Request]. Optional details: {"messageKey":"error.validation.signerAuthentication.qaAnswerEmpty","code":400}
Can you please help?
We are testing the new signing experience and have noticed that we see the account owner in the list of signers when trying to switch. I am using the standard option that we use for the old signing experience but it doesn't appear to work.
settings:{ceremony:{"hidePackageOwnerInPerson": true}}
Did this change or is there a possibility that this functionality isn't working properly?Guys,
We have a backup account that is not tied to a vault for testing. We've been told that one account that we are using for a notary has been set up correctly but when I try to update the professional identity fields for that user, I get this error.
{ "messageKey": "error.validation.professionalIdentityField.notFound", "technical": "Professional identity field does not exist.", "message": "Professional identity field does not exist.", "code": 400, "name": "Validation Error" }
I understand the following link is where I can test REST API Call:
https://community.onespan.com/products/onespan-sign/sandbox#/Callback/api.callback.get
Where can I find schema for each return result?
Hi Team,
Received callback event 'EMAIL_BOUNCE' for domain 'fgtb.be'. but BP is claiming that it is a valid customer email id, Are there any restrictions on some domains?
is there any way to validate the email id?
Thanks
Madeva