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I am getting a 401 error when requesting an authentication token for a "SENDER" with a mixed-case email. Other places in the REST API do not require a lowercase value for email in the json.

The request I made was:

https://sandbox.esignlive.com/apitoken/clientApp/accessToken
{"clientId":"xxxxxxxxxx","secret":"xxxxxxxxxxx","type":"SENDER","email":"[email protected]"}

 

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Canada SBX = sandbox.e-signlive.ca

API = /apitoken/clientApp/accessToken

https://sandbox.e-signlive.ca/apitoken/clientApp/accessToken

header fields Accept + Content-Type  ( both set to application/json )

Body below  with "?" instead of actual values

{

  "clientId""???????????????????",

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The “packageID” seems fine, works for other API call but “SignerID” from Evidence Summary does not seem to be recognized. Its confusing as items are referred to by multiple names, e.g. PackageID appears to be the same as Signing CeremonyID and Transaction. I have only created a single Transaction at this point.

I am assuming yellow high-lighted ID is the SignerID yes/no???

Below from Evidence Summary ( see attached WORD doc )

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The documentation talks about ApiKeyAuth (being deprecated) and ApiTokenAuth (recommended replacement).

Apparently a "Client Id" + "Secret" is combined to create a "Token" but I don't know how this is done for API's below.

I am not clear on "single use" vs "multi-use".

I am not clear on "sender authentication" token vs "signer"

AUTHENTICATION TOKENs calls…

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Hey all - 

I'm having trouble finding some examples for validating signers using the Q&A features. I recall seeing some examples in the docs or forums in the past but can't find them now. Any help is appreciated.  

 

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I am trying to create a package and upload a document but I only get the error message "Number of uploaded files does not match number of documents specified in package."  I have looked through the API and other posts about this error message.  I have even tried to use the exact configuration as in this CodeShare: https://community.onespan.com/documentation/onespan-sign/codeshare/upload-document-through-multipartform-data-using-postman&nbsp