REST API

Today my api received a 500 from onespan api when try to add an approval to a document:

Transaction ID: rgTewo--sFa0BVWLrD-hKnfjVmk=

DocumentID: clrth98xx04xvtvsi8r2ejwwv

Guys,

We are seeing some issues where we have a document that is about 4 or 5 pages down that has some required fields and required radio buttons. We are getting an error message on various pages prior to those required fields that tell us we have radio buttons that are required. Those buttons are not a part of any other approval on any other page so we are curious to know why we are getting this error.

Also, just to note, we are able to complete the signing of this package.

Any thoughts, comments, suggestions?

Hi everybody,

I'm wondering if there is a way to define a sender that doesn't have an account in onespan

I need to create packages created by some users from my platform and i would love to skip replicate those accounts inside onespan

How can i hide more actions dropdown located in navbar right? I need to send some particular property in settings.ceremony when create a package?

(here in screenshot says: "Mas acciones", which in english means More Actions)

I need to add a signer to a package that has non-signature fields (i.e: textfield, checkbox, selection). Is that possible?

I saw a blog that claims there is a feature named "No signature fields" that enable this (ref: https://www.onespan.com/blog/onespan-sign-release-1148-no-signature-fields)

is that possible or it is something discontinued/deprecated?

I started getting 500 errors from onespan api when try to get signing url for a package role

http response received:

{
    messageKey: 'error.internal.default',
    message: 'Unexpected error. We apologize for any inconvenience this may have caused you, please try again. If the problem persists, please contact our support team.',
    code: 500,
    name: 'Unhandled Server Error'
  }

BTW I'm using sandbox environment

I need to customize signing ceremony (logo, primary and secondary color) at package level

I saw that you can send a settings.ceremony object with some parameters, but i don't see you can send properties from signing theme (i.e: primary color)

Is that possible?

Hello,

We are creating a OneSpan signature package using REST API calls. We create the signature package with all signers created, all documents uploaded, and all signature package settings set except the placement of signer signature boxes on the various documents.

We leave the signature package in draft mode at this point as the signature boxes have not been placed yet.

Below are the step we use for hand drawn signature capture using api

Hi OneSpan team.

I'm capturing the sender's signature in my custom UI. And save it via POST call to "user.signature.handdrawn".

Could you please tell is it possible to store the color (e.g. blue) of the signature and use it further during signing ceremony and in the signed pdf?

I see there is "user.signature.handdrawn.textual.color" field. Could you please tell me what is this field and what is used for?

Thanks!

Illia