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So I am trying to upload an image to the signature capture section, handdrawn value, and I am having an issue with one file. When I upload the file and view it in the Admin section, it shows just a solid black line and not the full image like I expect. Are there any certain requirements like image size or whatnot that would be causing this issue?
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We are having an intermittent issue with our REST API client. Normally, it posts the signing package create request in DRAFT status, posts the request to add reminders then posts a request to put the request into SENT status. On rare occasions, the add reminder request fails with 404 Not Found "Could not retrieve the transaction summary for transaction".
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Hi Team, I created an application to use your API, Recently i got new requirement that once package is Signed will download the Document but its in Secured format to get the file with Out Password secured i got to know that we can Use the flatten document but unfortunately when i get the flatten document its coming as with Password and security. Kindly help me out in this How to get the Document with out Password. Regards, Masi
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Hi There , I want to know about any provision of sending the authentication token to the callback generation rest api call so that once the callback happens , we may get that token back with the request. I know we can get callback key alongwith the request but my usecase is as below, Once i send the document with package from my application which runs its own authentication session , i will set in-person signing true.Then i will generate token with any signer and get the access session which opens up the signing url for in-person signing .
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Hi team, We have a requirement to include Parentheses in Field Validator, for example, I want signer to input "Neder Over Heembeek (Bru.)" in a textfield. Currently, we set it this way: "pattern" : "^Neder Over Heembeek (Bru.)\\s?$" and it doesn't work. Please help me with this!