REST API

Hi OneSpan Team - As per our requirement , we need to have a Signature block at the end of the document to capture the Fullname and DateTime when the document was signed. We have the applied the {{esl:Signer1:Signature}} tag at the end of the doc to capture this , but since by default Onespan provides the Signature option at the top left of the doc , we are seeing 2 SIGNATURE block which is what we dont need. Any help on this to avoid showing the signature block at the top left of the doc. Have attached screen shots for the same. Regards, Danny

Hi OneSpan Team - We have a requirement where we need to populate the ESign Date and fullname on a accepted document , We are using the Enum value FULLNAME as subtype and type as SIGNATURE. This is working fine for French version , but for the English version we are only able to see the fullname. Please find the attached screen shots for the same .Requesting to help us on this. Regards, Danny

Hi, I want to open the signer form in a new window instead of loading it in an iFrame, how am I suppose to get the activity status in the original window? Thanks!

Hi, I'm trying to submit a payload to POST https://sandbox.esignlive.com/api/packages, in the past few days it has been intermittently working and not, this morning it hasn't been working at all yet. The error message is

{ messageKey: 'error.internal.default',
  technical: 'EsepCommand failed and no fallback available.',
  message: 'Unexpected error. We apologize for any inconvenience this may have caused you, please try again.

Guys, If I delete the Smart Note that is created by your system, is there a way to recreate it without having to create a whole new package?

Guys, Can someone tell me what the standard time out setting is for the digital signing room? Is it changeable on an account level? Also, since we getting the user auth token, is this taken into account or does the digital signing room timeout override what is being sent from the user auth token?

Hi Q1: Regarding The feature where the DateTimestamp appear as a background image, is this configured per APIKEY at account set up?

Guys, Is there something going on with the API servers? I'm getting this weird error when trying to upload documents that I know worked. ------------------------------- MessageKey: error.internal.default Error Message: Unexpected error. We apologize for any inconvenience this may have caused you, please try again. If the problem persists, please contact our support team. Response Error Code: 500 Error Name: Unhandled Server Error Technical: EsepCommand failed and no fallback available. -------------------------------

Hi please suggest that how we can add signature field on each page of multiple documents page using .net sdk thanks

How can I disable the pop up dialog after signing completed? I'm checking this documentation for package level settings: https://docs.esignlive.com/content/c_integrator_s_guide/sdk/k_customization/customizing_the_signing_cermony.htm#Document But there's only Java and .NET code showing me how to do it. Is there an equivalent way of doing this in REST API?