REST API

Guys - I know that when a document is completely signed, your system will send out a notification that we can capture to do whatever it is we need to do with that information. Is there something similar for when a user locks their account due to too many invalid attempts?

Guys, I am looking at the documentation for sending documents to a vault and was wondering if anyone had any examples for me to view. https://docs.esignlive.com/content/c_integrator_s_guide/rest_api/package_settings_for_digital_lending.htm

Hi , i am trying to create a package using the rest API with sandbox url : https://sandbox.esignlive.com/api/packages. I am getting an error response. {"technical":"","entity":null,"packageId":null,"messageKey":"http.status.400","messageLanguage":null,"message":"Validation Error","parameters":{},"code":400,"name":"Validation Error"} I am unable to get what exactly is the problem.

Hi All, When I'm consuming the attachment requirements download API and PDF Document download API, It just gives me the stream of data. Is there anyway, that I can get the MIME type of that particular Document/Attachment?. Thanks in Advance.

Hi, We need to know that is there any possibility of increasing further the document's size such as uploaded document, audit trails etc. near future for any release of one span server. Because, we are building an application where any increase of document's size will impact our application. For example, our application is supposed to support working with max of 2mb pdf file. Moreover, we have observed that uploaded document size increases significantly after attaching signatures on it. So, we are wondering the esignlive server versions. Thank you.

Guys, When setting up the user with SMS auth, is there a way to change the default message that shows up when asking for the pass code that was sent via SMS? Thanks, Ryan

We have set up our account with maximum allowed KBA failures = 3 but ESL is allowing seemingly unlimited invalid retries. So, signers never get locked and the KBA_FAILURE and SIGNER_LOCKED emails and callback notifications don't get sent. I do not see any way to set the max KBA tries through the API.

I read the following blog post: https://www.esignlive.com/blog/esignlive-setting-reminders And tried setting up reminders in my initial POST request that creates a signing package. It's not working. ESL creates the package with no error messages but the reminders never get sent.

Our application submits signing packets via the REST API and receives callback notifications. Our application is not equipped to send emails, though, and our business line wants to receive an email for each notification. Is it possible for One Span to email the callback notifications?

Hi Is there a limit on the number for senders for 1. a US PROD account . 2. a US Sandbox account Regards Mario