Mobile SDKs

Hi! We are integrating the eSign SDK for iOs and our application is "offline first". Everything has to be smooth without an internet connexion. We have two issues right now in offline mode. 1- If we launch the app with an internet connection, then go on airplane mode and start a pdf transaction, we get an Error 500 for the server and cannot start the signing process. But if we kill the app, restart (in offline mode) everything is working great. We seem to have this problem only when the internet connection dropped just before the call to login in eSign SDK.

Hello, I am mapping TextFields in the pdf and I would like to show these fields with the content in it when the SDK pops. Currently, I have some text in the textfields but I can't see it. My hope is that the user sign only the signature zones that are mapped correctly with the sdk PDFparser, and that after the signature, the pdf is flatted out and sent correctly to the server. Thank you, Max

We build a web application using the Silanis.ESL.SDK to create and manage document to sign. Which is using the PackageID and DocumentID to interact with Esign in order to get the Signing status and download the signed document. This is working. We are also building a mobile application using the iOS SDK which doens't seems to have any references to PackageID or DocumentID, but more about a CeremonyID or TransactionID. When completing the signature within iOS, and accessing the sandbox environment, everything is considered as a transaction. We have an ID reference visible in the url (ex.

Hello, What is the correct way to make the modal appear as fullScreen when opening the SDK with iOS 13 ? Is it a current fix that has not been resolved yet ? I know that we have to make the viewController appear with modalPresentationStyle = .fullScreen, but we don't have the source code so can't change this setting. Is there a workaround for this unwanted behaviour ? Thank you, Max

Hello, In the didSynchronizeTransaction protocol, we get a guid representing a signing ceremony id. My backend team need a DocumentID AND a PackageID. Is it possible to get these informations in the callbacks of the protocols? If so, which one ? Thank you

When running sample app on simulator, it is working properly, but I'm getting the attached errors when creating ipa

Can you please provide us the code on how to create a transaction from a template using the iOS SDK

Hey, I am integrating the OneSpan Sign iOS SDK into an Existing Project. I have done all the initial configuration but when I am doing login, app is getting crashed. It throws following error: CoreData: error: Cannot load NSManagedObjectModel. nil is an illegal URL parameter libc++abi.dylib: terminating with uncaught exception of type NSException This is the login method: eSignLive.dashboard().login(withEmail: email, password: password, andCallback: { dict in }) Can someone help me to resolve the issue? Why Coredata error is coming ? Thanks

How does syn work ? is there a way to control using code what are the data items which work with syn for offline use?

Our customer wants to deploy an App in a tablet for having their patients signing a consent form authorizing some medical procedures. It would be an in-person signing scenario. Since it is a sensitive process, they need to identify that patient using biometrics (using an existing 3rd party service already integrated in the tablet) and to record that information embedded into the document using OneSpan Sign. Is it possible using the mobile SDK?