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e-SignLive Callback failed.
Hello, Our network admins moved our DNS servers yesterday and this morning our esign callback is failing. Failed to communicate with the callback server. URL: https://URL.in.question/Esign/EsignComp

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markh

Reply to: e-SignLive Callback failed.

Friday, July 13, 2018 at 09:45am
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Hello, Thanks for your reply. The only thing that has changed is DNS provider. Our fear is that the esignlive dns cache has the old info and we will just have to wait for their cache to expire. MH
markh

Reply to: e-SignLive Callback failed.

Friday, July 13, 2018 at 11:12am
0 votes
Hello, Thanks for your help. I was on the phone with esignlive tech support and while we stepped though the process, what ever was making their webhook call fail stopped. I hate things that fix themselves, but my guess is their DNS refreshed and were able to get to us once again. All is well. Thanks again, Mark

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e-SignLive Callback failed.
Hello, Our network admins moved our DNS servers yesterday and this morning our esign callback is failing. Failed to communicate with the callback server. URL: https://URL.in.question/Esign/EsignComp
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