AnthonyV47's account

Good morning!  I was referred to this post by a rep in the CSM portal, and had a follow up question regarding this.  We're currently working on transitioning from one vendor to OneSpan, and are running into the same situation as the original poster.  Our current vendor has supplied that PDF images displayed to the signer are converted by Qoppa with the resolution of 120 DPI.  How does this 120 DPI relate with the resolution you supplied in your post above (796x1030)?  I'm currently having a hard time finding a relationship between this so we can more easily convert our coordinates for OneSpan.  Any guidance on this would be greatly appreciated!

Hi Duo!

Thank you for your reply, really appreciate it.  So I confirmed with our vendor that they do not resize the page, so the resolution is 1020 x 1320.  Do you by chance have a suggestion on an easy way to convert these Y/X coordinates given this information?

OneSpan:
Origin - top left
Resolution - 796 x 1030px

Current Vendor:
Origin - bottom left
Resolution - 1020 x 1320

Thank you so much Duo.  A formula for transformation would be greatly helpful and help our team with the transition to OneSpan.  Attached is a PDF, and below is a signature block along with some form fields we used for the old vendor we're moving away from.  This data currently shows in the "(Signature of Co-Owner "Grantor,” if applicable)" section on page 3 of the PDF.

{
          "signerEmail": "[email protected]",
          "actionType":"EditSign",
          "XCoordinate": 80.0,
          "YCoordinate": 310.0,
          "height": 25.0,
          "width": 190.0,
          "pageNumber": 3,
          "signatureStyle": "LIVESIGN",
          "fields": [
                        {
                            "fieldType": "TEXTFIELD",
                            "xCoordinate": 85.00,
                            "yCoordinate": 288.00,
                            "width": 170.00,
                            "height": 15.00,
                            "pageNumber": 3,
                            "fieldIdentifier": "0001",
                            "fieldFieldDescription": "License",
                            "fieldDefaultValue": "AB123456"
                        },
                        {
                            "fieldType": "TEXTFIELD",
                            "xCoordinate": 75.00,
                            "yCoordinate": 258.00,
                            "width": 200.00,
                            "height": 15.00,
                            "pageNumber": 3,
                            "fieldIdentifier": "0002",
                            "fieldFieldDescription": "Address",
                            "fieldDefaultValue": "123 Smith Rd"
                        },
                        {
                            "fieldType": "TEXTFIELD",
                            "xCoordinate": 295.00,
                            "yCoordinate": 258.00,
                            "width": 100.00,
                            "height": 15.00,
                            "pageNumber": 3,
                            "fieldIdentifier": "0003",
                            "fieldFieldDescription": "City",
                            "fieldDefaultValue": "xx"
                        },
                        {
                            "fieldType": "TEXTFIELD",
                            "xCoordinate": 400.00,
                            "yCoordinate": 258.00,
                            "width": 50.00,
                            "height": 15.00,
                            "pageNumber": 3,
                            "fieldIdentifier": "0004",
                            "fieldFieldDescription": "State",
                            "fieldDefaultValue": "OH"
                        }]
        }

Hi Duo,

So the layout was very close to that, but no, the signature block was not below the underscore.

For your second question, are asking to create a field or signature block that would cover the entire page with the old vendor?

Thank you,
Anthony

Ok, let me get a request together and I'll provide that field block for you.  Stay tuned!