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Reply to: On Premise Evidence Document

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Hello Duo, Thank you for replying. I personally used the SDK method DownloadEvidenceSummary and that returns a byte array which i then create a pdf with. I asked a coworker who has access to the UI and they told me clicking the link in the UI resulted in the same blank page. I dont know what the name was that my coworker saw, but i chose my own name with the SDK which was something similar to what you provided.

Reply to: On Premise Evidence Document

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That appears to be missing, but when i click the create button that is an option that i can populate. Is there a document that will tell me what my options and required fields are for creating this?

Reply to: On Premise Evidence Document

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I will put this in there straight away. It generally takes 5 to 10 minutes for changes i make in back office to take effect for some reason. While i wait on that, will this work retroactively with past complete packages or will this just be a new packages going forward change?

Reply to: On Premise Evidence Document

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I put in the change and new packages complete have evidence documents i am now able to download. It does look like the change is not retroactive and only going forward. are there any concerns we should have with not being able to product evidence documents for older completed packages?

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