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Reply to: OneSpan Sign - Transaction Export & Download Tool - v1.7.1

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Hi Duo,
 

I am getting a "pointer null" exception while trying to use this tool over proxy. Please note I am using Client App credentials. Can you have a look what might causing this error?

 

Exception

GET https://apps.esignlive.com.au/apitoken/clientApp/accessToken : 502
java.lang.NullPointerException
at java.io.Reader.<init>(Unknown Source)
at java.io.InputStreamReader.<init>(Unknown Source)
at com.esignlive.bulkDownloadTool.service.RestService.doPost(RestService.java:229)
at com.esignlive.bulkDownloadTool.service.SenderService.injectAccountVo(SenderService.java:219)
at com.esignlive.bulkDownloadTool.service.EndpointService.testConnection(EndpointService.java:28)
at com.esignlive.bulkDownloadTool.view.Process1$5$1.run(Process1.java:311)
at java.lang.Thread.run(Unknown Source)
Exception in thread "Thread-4" java.lang.NullPointerException
at com.esignlive.bulkDownloadTool.data.UserData.info(UserData.java:73)
at com.esignlive.bulkDownloadTool.view.Process1$5$1.run(Process1.java:326)
at java.lang.Thread.run(Unknown Source)

 

Thanks

Maruf 


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