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We had over 20 packages in our e-sign portal that display as expired even though the package was already completed. Does anyone know why that is?

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Reply to: E-sign Portal Display Issue

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Hi Micheal, Yes, I am only referring to the label that displays on the portal. See screenshot attached. The label is confusing because it makes is seem like the package is expired even though it was actually completed. Rajiv followed up and indicated that truly expired packages will appear under the Draft folder. Thank you for following up! Zee

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We had over 20 packages in our e-sign portal that display as expired even though the package was already completed. Does anyone know why that is?
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