wbass | Posts: 10

Clarification on signing statuses

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Can you confirm or correct my understanding of what each of these signing statuses we would receive actually mean please? We have a few ways we want to use these and need to be clear what they actually mean. SIGNING_PENDING - The signing ceremony has been created and waiting for signatures to be applied. SIGNING_COMPLETE - This is the status received when a specific signer has completed signing the documents in a package. COMPLETE - This is the status assigned to the entire package when all signatures and initials have been applied to all documents in a package and the package is ready to be received. INACTIVE - What are the rules for when this status would be received? Is it after a certain timeframe? Could you give a few examples? I realize there are other statuses but these are the ones I need confirmation or clarification on.

harishaidary | Posts: 1812

Reply to: Clarification on signing statuses

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Hi there, You get the INACTIVE status when the package is in DRAFT. Your assumptions are correct for the other statuses.

wbass | Posts: 10

Reply to: Clarification on signing statuses

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One follow up question: For SIGNING_PENDING... Is that for the package or each signer.. or both?

harishaidary | Posts: 1812

Reply to: Clarification on signing statuses

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It is indeed for both.

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