Signature Capture Image Requirements

Hi Ryan, According to our discussion in private thread, I think the reason causing the short output is the background color of your uploaded image. It seems that in the .Net dll code, it can’t recognize transparent background, and once I opened and re-saved it in Windows Paint Application, the background color becomes white and everything works fine afterwards. Duo

Hi Ryan, Could you share the image to [email protected] if it doesn't contains sensitive information? When you convert the image to base64 string (I assume you were using the .Net dll I shared to you in previous thread), there'll be a threshold value for RGB average determining whether to draw the pixel, which could be a reason in your case. Duo

Duo, Thanks for the help on this. Changing the color to a solid white did make a difference.

Hi Ryan, Always glad to help!
I've modified the dll code I sent you in previous thread.
Here, few more steps are added in order to fit the size limitation(898 * 238 && 65535 characters in length) and avoid transparent background issue. The sample usage is still the same as before:
using Silanis.ESL.SDK;
var code = new ImageConverter().convertImage("your_file_path", 128);
Hope this could help!
Duo

That is awesome, thank you!

I've tested for more than 20 signature and stamps. Please feel free to try the code and feedback to me if the code doesn't work on specific cases. Duo