Account Reports are created by the system. They provide customers with information about actions on their OneSpan Sign account (e.g., when specific users joined the account).
To access Account Reports:
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From the Navigation Bar, click the Reports menu and select Account Reports. The Account Reports page appears.
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If you want to open an Account Report, click its name. The table below describes the parameters that appear in an Account Report.
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If you want to download or delete an Account Report, select the report and click the download or delete icon.
If you want to download or delete multiple Account Reports at the same time, select their check boxes before you click the download or delete icon.
| Parameter | Description |
|---|---|
|
account name |
Name of the account |
|
account uid |
The account's unique identification number |
|
account creation date |
Date when the account was created |
|
company name |
Name of the company associated with the account |
|
license start date |
Start date of account's license |
|
license end date |
End date of account's license |
|
license plan name |
Plan name associated with the account license |
|
user firstname |
Sender’s first name |
|
user lastname |
Sender’s last name |
|
user email |
Sender’s email address |
|
user creation date |
Date when the user was created |
|
user status |
Status of the user Possible values:
|
|
user is administrator |
Flag that indicates if the user is an Admin or Manager. Possible values:
|
|
user is owner |
Flag that indicates if the user is the owner of the account Possible values:
|
|
user company name |
Name of the user's company |
|
user phone number |
The user’s phone number |
|
user department |
Department to which the user belongs |