These simple, step-by-step guides will walk you through the basics of administering your OneSpan Sign account, whether that's configuring single sign on, setting accessibility settings, doing general administrative tasks on your account, and more. If you have questions, be sure to ask in the forums.

General Admin

This topic describes the features that can be set via BackOffice for an account.
This topic provides a description of recent security vulnerability updates.
This topic lists the TLS versions that are no longer supported by OneSpan Sign, and the dates they were deprecated, or are going to be deprecated.
Available for:
This topic explains how to renew our *esignlive.com/eu/au certificates, which expire in mid-to-late April, 2020.

New UX

A group is a set of users who can act as a single signer from the point of view of a transaction's creator. The Groups page lets you manage the groups in an account.
The Senders page enables you, as an Admin, to manage the list of senders associated with your account.
This topic describes the various ways you rebrand various elements in the Signing Ceremony.
This topic describes bulk sending, which allows users to create and distribute multiple transactions.
A custom field is automatically populated with data that is specific to the signer. This topic helps those with Admin Accounts customize these fields.
Enterprise Administration enables an organizations' Account Administrators to effectively manage users, groups and accounts for their lines of business.
Describes how to use Fast Track, which automates the e-signature process and eliminates the need to send individual transactions to your recipients.
This topic provides information on the Integration page. This page displays your account API Key, and enables you to configure event notifications.
This topic provides information on how to create an accessible transaction or accessible template.
The Roles page enables you, as an Admin, to manage the list of Roles associated with the selected account.
This topic describes how to administer passwords.
This topic describes how Admins can manage account subscriptions, including how to upgrade from a free trial, and the number of documents, signatures and recipients that are allowed.
The Users page enables you, as an Admin, to manage the list of users associated with the selected account.
This topic describes the e-Notary feature, which allows notaries to easily and electronically notarize documents. Notarization occurs in many situations where documents need to be signed (e.g., transferring land or vehicles, settling insurance claims, creating liens or trusts).

Classic UX Admin

This topic provides general information that may be useful to administrators, and links to various Classic Application Administrator topics.
A group is a collection of OneSpan Signers users that can act as a single signer from the point of view of the package creator. For a user to be eligible to become a group member, they must already be a member of the account
This topic provides information on forced logins, evidence summaries and audit trails, KB, OFAC Blacklist, fast tracking, bulk sending, and e-Notary.

Accessibility Admin

OneSpan Sign provides Accessibility Support, which allows visually impaired users to review and click-to-sign PDF documents.
Available for:
OneSpan Sign provides Accessibility Support, which allows visually impaired users to review and click-to-sign PDF documents.
This topic provides information on how to enable your keyboard to use our drag-and-drop features while creating a transaction. In here you will find links to tutorials for both Windows and Mac users.
Once you have created an accessible PDF, you can use this topic to learn how to create an accessible transaction using that PDF.
This topic describes how to sign an accessible document.
To create an accessible transaction you must first create a PDF that is accessible. This topic describes how to create a tagged PDF, and gives some general best practices while doing so.
This topic outlines some of the current known limitations that may affect users attempting to create or sign accessibly tagged documents.

Certificate Signing

This topic introduces OneSpan Sign's Personal Certificate Client (PCC), which enables users to sign with a digital certificate that resides on a Smart Card or hardware token.
This topic explains how to install the PCC, and explains the differences between the Consumer and Corporate editions.
This topic explains what an administrator must do before the PCC can be used.
This topic explains how the PCC uses WebSocket to communicate with OneSpan Sign's JavaScript Libraries, including what SSL Certificates are required, how to use an external proxy, and WebSocket's ports.
This topic explains how the PCC secures its communication with the OneSpan Sign server.
This topic explains the security measures that you should implement when using the PCC.

SAML

An introduction to Single Sign-On using Security Assertion Markup Language (SAML). OneSpan Sign uses SAML to integrate with SSO applications.
Single Sign-on Authentication enables users to log on to eSignLive's SaaS service using third-party entities
Single Sign-on Authentication enables users to log on to eSignLive's SaaS service using third-party entities
Single Sign-on Authentication enables users to log on to eSignLive's SaaS service using third-party entities
Single Sign-on Authentication enables users to log on to eSignLive's SaaS service using third-party entities
This topic provides links to downloadable zip files that contain SAML metadata.
Single Sign-on Authentication enables users to log on to eSignLive's SaaS service using third-party entities
Single Sign-on Authentication enables users to log on to eSignLive's SaaS service using third-party entities