These simple, step-by-step guides will walk you through the basics of administering your OneSpan Sign account, whether that's configuring single sign on, setting accessibility settings, doing general administrative tasks on your account, and more. If you have questions, be sure to ask in the forums.

General Admin

Describes features that can be enabled for your account by contacting our Support Team.
Describes recent software updates made to remove security vulnerabilities.
Describes deprecated TLS versions, including when they were deprecated.
Available for:
Describes how to update certificates that expired in April 2020.
This topic provides a link to all supported email domains.

New UX

Describes how an Admin can manage the Senders associated with their account.
Describes how an Admin can manage the users associated with their account.
Describes how an Admin can manage the Roles associated with their account.
Describes how to manage groups. A group is a set of users who can act as a single signer from the point of view of a transaction’s creator.
Describes how to manage an account’s subscriptions (e.g., by specifying the number of Senders allowed in the account).
Describes how to specify how long transactions in specific states will be retained on OneSpan Sign’s servers.
Describes how an Admin can specify expiry times for their account's transactions that are in the state Sent.
Describes how to use the product’s Fast Track feature, which enables the rapid distribution of a single transaction to multiple signers.
Describes the product’s Bulk Sending feature, which enables the creation and distribution of multiple transactions with minimum effort.
Describes how to create a Custom Field. Such fields are automatically populated at the time of signing with data specific to the signer.
Describes the product’s e-Notary feature, which enables the remote online notarization of electronic documents.
Describes how an Admin can rebrand the New Signer Experience.
Describes how to configure which transactions a delegate can view.
Describes how: (1) integrators can be automatically notified of events that concern their account; (2) customers can communicate with OneSpan Sign from within their own system via API calls.
Describes the product’s Enterprise Administration feature, which enables an organization’s Account Admins to manage users, groups, and accounts for their lines of business.
Describes how to create an accessible transaction or template for people with disabilities.
Describes how an Admin can specify a password policy for their account.

Classic UX Admin

Describes how Admins can manage accounts via the Classic UX.
Describes how to manage groups. A group is a set of users who can act as a single signer from the point of view of a transaction’s creator.
Provides information about advanced Admin features of the Classic UX.

Accessibility Admin

Introduces the Accessibility Support component, which enables people with disabilities to use OneSpan Sign.
Provides information for Senders and Signers about Accessibility Support.
Available for:
Describes how to create an accessible PDF.
Describes how to create an accessible transaction, once you have created an accessible PDF.
Describes how disabled Senders can use our drag-and-drop feature with their keyboard when they create a transaction.
Describes how to sign an accessible document.
Describes some known limitations that could affect the Senders and Signers of accessible documents.

Certificate Signing

introduces OneSpan Sign's Personal Certificate Client (PCC), which enables users to sign with a digital certificate that resides on a Smart Card or hardware token.
Describes how to install the PCC, and explains how its Consumer and Corporate editions differ.
Describes what an administrator must do before the PCC can be used.
Describes how the PCC uses WebSocket to communicate with OneSpan Sign's JavaScript Libraries.
Describes how the PCC secures its communication with OneSpan Sign servers.
Describes the security measures customers should implement when using the PCC.

SAML

OneSpan Sign has introduced the ability to encrypt the SAML communication using a SHA-256 certificate. As such, the SHA-128 certificate will be retired. This topic describes the steps you will need to do to address this situation.
Introduces SAML as a tool to facilitate integration with third-party applications that provide Web SSO. Single Sign-On (SSO) authentication enables users to log on to OneSpan Sign’s SaaS service using third-party entities.
Describes how to get started with SAML, including how to configure: (1) accounts for senders; (2) SSO for recipients.
Describes how to configure an Identity Provider for SAML.
Provides links to SAML metadata you may need to import when you configure an Identity Provider for SAML.
Describes how to configure SAML on your OneSpan Sign account.
Describes how to test your SSO functionality once your SAML configurations are complete.