Last modified: 2022-10-04

Supported Fonts

OneSpan Sign supports a standard set of fonts that can be used when documents are created or uploaded for use in a transaction.

Using a font that is not supported by OneSpan Sign could result in unintended consequences, including document text becoming unreadable. While some unsupported fonts may display properly, OneSpan cannot guarantee this on all systems or devices where the PDF is rendered if the unsupported fonts are not embedded in the document.

OneSpan thus recommends that you use the supported fonts listed below, and that you embed any unsupported fonts in your PDF when you create it.

The table below lists only the fonts that OneSpan Sign supports. It does not list any other fonts (e.g., those installed with your Operating System, or fonts installed later — such as Microsoft Office’s core fonts).

One way to embed fonts is to use a PDF/A document. For more information, see Using PDF/A Documents.

FONT NAME (displayed in the User Interface) COMMENTS
Times New Roman Part of PDF base14 fonts
Times New Roman Bold Part of PDF base14 fonts
Times New Roman Italic Part of PDF base14 fonts
Times New Roman Bold Italic Part of PDF base14 fonts
Helvetica

Part of PDF base14 fonts.

Similar to Arial.

Helvetica Bold Part of PDF base14 fonts
Helvetica Oblique

Part of PDF base14 fonts

Note: ‘oblique’ not ‘italic’.

Helvetica Bold Oblique

Part of PDF base14 fonts

Note: ‘oblique’ not ‘italic’.

Courrier Part of PDF base14 fonts
Courrier Oblique Note: ‘oblique’ not ‘italic’
Courrier Bold Part of PDF base14 fonts
Courrier Bold Oblique

Part of PDF base14 fonts

Note: ‘oblique’ not ‘italic’

Symbol  
ZapfDingbats  

Using PDF/A Documents

A PDF/A document embeds the fonts that the document uses into the PDF file itself. This ensures that the document's readers don't need to install the document's fonts on their local machine.

The steps you need may differ slightly from those below, depending on your version of Microsoft Word, and on whether you are using Adobe Acrobat Pro.

To create a PDF/A document from a Word document:

  1. Open the Word document.

  2. Click Save As, and select PDF.

  3. Click Options.

  4. Select the PDF/A compliant check box.

  5. Click OK.

  6. Enter a name for your PDF, and click Save.

 

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