What follows is a list of the environments supported by the OneSpan Sign service. Its dependencies are generally on the browser, not on lower-level components.

All of the following requirements are subject to change.

Operating Systems

  • Microsoft Windows 7, 8, 8.1, 10 (except touch-screen devices)
  • Mac OS X

Browsers

  • Edge (the latest version, plus the two previous versions)
  • Starting with OneSpan Sign 11.39, Edge in IE mode is no longer supported by the New User Experience, including the New Signer Experience.

  • Chrome (the latest version, plus the two previous versions)
  • Firefox (the latest version, plus the two previous versions)
  • Safari (the latest version, plus the two previous versions)

For all browsers, cookies must be enabled.

Mobile Devices

  • iOS
  • Android
  • Windows

If you experience any issues on your mobile device, please contact our Support Team.

PDF Viewers

Acrobat or similar software may be required to view and print PDF files.

What follows is a list of the environments supported by the OneSpan Sign service. Its dependencies are generally on the browser, not on lower-level components.

All of the following requirements are subject to change.

Operating Systems

  • Windows XP, 7, 8, 8.1, 10 (except touch-screen devices)
  • Mac OS X

Browsers

  • Internet Explorer 11
  • Edge
  • Chrome
  • Firefox
  • Safari (MacOS)
  • Opera

In all cases, cookies must be enabled. All combinations of the above browsers and operating systems are supported.

Devices

  • iOS - Safari
  • Android - Android Browser
  • Windows 8.x - IE 11

If you experience any issues on your mobile device, please contact our Support Team.

PDF Viewers

Acrobat or similar software may be required to view and print PDF files.