This page identifies third-party software and devices that are supported by the OneSpan Sign service.

OneSpan Sign's dependencies are generally on the browser, not on lower-level components.

All of the following requirements are subject to change.

Operating Systems

• Microsoft Windows 10, 11 (except external touch-screen devices)
• Mac OS X (current version, and its predecessor)

Browsers

• Edge (latest stable version)

Microsoft Edge in IE mode or IE Compatibility mode is no longer supported by the New User Experience (including the Signer Experience).

• Chrome (latest stable version)
• Firefox (latest stable version)
• Safari (latest stable version)

For all browsers, cookies must be enabled.

PDF Versions

The supported PDF versions are:

• 1.3 through 1.7

PDF Viewers

Acrobat or similar software may be required to view and print PDF files. Occasionally, a PDF viewer may give results that differ from those of Adobe Reader. When that occurs, OneSpan considers the Adobe Reader results to be more definitive.

Mobile Devices

• iOS
• Android

If you experience any issues on your mobile device, please contact our Support Team.