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Hi, We are a use case where we need to merge fields from related contact object into the document before sending it for signing. It was possible using conventions by adding a field mapping. However, through the APEX SDK, I do not find any…
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Hi, This issue popped up in the last couple of weeks in our testing Sandbox environment. We've been using Text Anchors to configure all our signatures, so we have a FULLNAME block, and a corresponding Date signed that gets auto-populated…
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Hi, We're experiencing an issue with our Email sent from OneSpan where we select the package's language as French, the signer's language as french, but they receive it in English. This has worked in the past without our code changing to…
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Hello, I want to download document which is attached to package. I have package Id. String response = sdk.createPackage(pkg,blobMap); This above function is returning me package id. But not able to find any function which returns me…
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First off, this is a very welcome addition to the integration options available. I've been struggling using the REST API directly from my Force.com app. Are there any examples on how to create a simple package, like there are with the…
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Is there an example somewhere showing how to set up delegate access with the APEX SDK? KB
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Sorry for all the different posts, but I thought it'd be better to have each question separately so they're easier to search. Another thing I'm going to need to use is to get the Audit information like in the evidence summary PDF I can…
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One last question. I have installed the SDK in my org and put together a small bit of code to create a simple package as shown by Rob in this post: https://developer.esignlive.com/forums/topic/creating-a-package/ However, it appears that…
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I am using Apex SDK for one of our project in Salesforce and it does work while uploading document binaries. However, randomly on certain times it creates a validation error. This error has something to do with emails because by changing…
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Hello, I have been searching in the SDK code for a while and I am unable to find how reminders are created for a package. There are ways through other SDKs as well as the REST API and the Salesforce connector. Am I missing something ? …
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Hey there, I have a situation where I have an existing package and I'm trying to add a new document to it with text anchor fields. The part to create the document is fine, but my issue is to add an extract anchor to it. From what I've…
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Hello, I am not sure if this is an issue with the APEX SDK, REST API, or bug in eSignLive. We are using the APEX SDK to create the package + documents in one call from a custom Salesforce page. Our signature blocks are built in 2 parts: a…
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A client is receiving an error, they are trying to add a second signer to a package. This second signer will always be the same individual and will be signing after the first signer has signed. They have created a Signer Label within the…
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We have encountered an issue where customers who have an "_x" in their Email address are not receiving their esignlive Emails. Upon investigating the code it seems the EsignLiveJSONHelper.remove_x(String jsonString) method removes all…
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Hi All, Please could you help me with esignlive convention and salesforce SDK I am trying to find out if there is anyway to esginlive convention during create package using Salesforce SDK Any code or snippet will be helpful. Thank you…
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Hi, everyone, We're starting a project to integrate eSignlive into the salesforce org of a customer in my company. While checking the documentation, we've seen that this specific part is pretty useful to us: http://docs.esignlive.com…
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I am using a sandbox so perhaps the class definition does not match what is there. I get an invalid primitive error on the following code snippet: string pkgId = ESignLiveExamples.createPackageExample(); ESignLiveSDK sdk = new…
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Using Apex SDK i am trying to create package with pdf file/document and send it to esignlive server After this I am trying to do something ..... request.setEndpoint('https://sandbox.esignlive.com/api/packages/' + pkgID + '/documents…
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hello there, I set up sandbox.esignlive.com with salesforce sandbox. Using Apex sdk I am able to create package and sign it, but when other users from salesforce try to use apex sdk code they can create package in esignlive but they…
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Hi , I am unable to find a way to specify the authentication method when creating an e-signature process automatically/Programmatically . Kindly Help us one of our customer need this solution . Thanks
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I am connected in production Salesforce to a Sandbox trial account. I keep getting this error if I try click 'New' to create a new package or template in the eSignlive App. I can create a new Convention without issues, though. I have tried…
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Hi, I am using APEX SDK. While using create Package , i am getting below error: ESignLiveRESTAPIHelper.ESignLiveRestAPIHelperException: Error creating eSignLive package: 401 - Unauthorized - {"entity":null,"messageKey":"error…
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Hi, Can we give signature by typing from signature field? In our application, we are allowed just to give signature by typing but not allowed to give signature by mouse scratching or by click. If it is possible, how can I implement this…
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Hi , I have created package and adding document from Salesforce. The document is in Spanish language. But i am getting below error: Line: 683, Column: 1 ESignLiveRESTAPIHelper.ESignLiveRestAPIHelperException: Error creating eSignLive…
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When I look in the browser console I see this error : Failed to load resource: the server responded with a status of 502 (Bad Gateway) Incomplete response received from the application

Incomplete response received…