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Hi, we upgrade SDK to 11.25 (was using 11.0.2), we noticed that the locale has been changed in 11.0.2, when we sent 'fr-CA' to SDK, SDK will translate to api package as 'fr' in 11.25 when we sent the same request, SDK translate to api…
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Hey team, One of our customer is asking do we have some logging capabilities in our SDK? They are using Java SDK and they want to know what API calls have been eventually sent out. They are already aware of
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Would anyone happen to have a full blown, sample Java application with e-SignLive integrated, that they can share? We have an idea of what we want to do, but it would be nice to see a sample application, to see if there are any things we…
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Does OneSpan eSign support SAML-based authentication for Senders through 3rd party providers 

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Hi, We are currently using the UI to create the package, inject the fields, then use the Java SDK API to download the documents.  I found this below which retrieves a list of field values at the package level.  But we are looking in a…
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Using the Java SDK, is there a way to retrieve the HttpClient to add a connection request timeout (ie. for instances where OneSpan may possibly be down)? Thanks!
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Hello, Using below retrieves a list of field values at the package level. But is it possible to retrieve the field values for a particular document? eslClient.getFieldValues(packageId) Thanks
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Hi team, I just found out that CompletionReport sdkCompletionReport = eslClient.getReportService().downloadCompletionReport(PackageStatus.DRAFT, from, to); only returns 100 results, so it's less meaningful in our…
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Hello, I've noticed that creating documents with names that contain the windows restricted file name symbols ( ":\|/*?<> ) will cause the documents to be shown in the signing ceremony and audit information with those symbols replaced by…
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Hello, I'm working on integrating the Callback feature with the current application. I'm using a Callback key in addition to the Callback URL, I have a doubt regarding the POST sent by the Esignlive after the occurrences of the events…
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Hi How can i find out from the object docs if a field is mandatory or optional. For example Firstname is mandatory for creating a signer , but the docs dont seem to indicate that it is. http://docs.esignlive.com/content/c…
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Hi, I'm trying to increase the text or print that appears after a signature block is signed (Eg: E-SIGNED by FirstName LastName on Date). I tried to achieve this using withSize method for the signature, but it didn't work out(the text…
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Hi, I am trying to use ReportService call from JAVA SDK and noticed that it does not have the up to date data about the senders. For example if I generate a report using eslClient.getReportService().downloadCompletionReport(PackageStatus…
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Hi, I need a help in the below scenario please revert back to my doubt as soon as possible. I have a PDF file which as two text field with id {{esl:Signer1:Capture}}. I am trying to change these field to a signature field using the below…
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Hello, We're looking for a way for a signer to be able to Decline or Opt-Out from signing, but will still let us complete the package and persist the evidence summary. Our current plan is to remove any of the documents that need the…
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Hello, I am running into an issue when attempting to remove a partially signed document from within a transaction. I've made a similar…
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Hi team, Can you please let us know if there is an option to remove Opt Out button from the consent document? If yes then can you please let us know how to do it? Thanks,
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Hey Team, Greetings for the day. I was playing around with branding the Signing Ceremony, when I try to customize the logo with a different image it works fine (but it disables the session bar, even when I use .withSessionBar() ) Is this…
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Hi, How can i set the redirect url for a transaction? In my case, after successful completion of signing event, i am required to load a specific page and need user inputs on it (and not just a thank you dialogue) Thanks
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I emailed support earlier, but I'll post the question here too in case it leads to a quicker/better resolution. I'm running into this error in Sandbox when accessing a URL that redirects to the sender's designer view. https://sandbox.e…
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Hi In case there is exception when we handle a call back from Silanis, can we send back a HTTP error response (4xx) to Silanis, so that Silanis can attempt to redeliver a callback. If Silanis does redeliver, then how many times…
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java.lang.NoSuchMethodError: org.apache.http.entity.StringEntity.(Ljava/lang/String;Ljava/nio/charset/Charset;)V at com.silanis.esl.sdk.internal.RestClient.post(RestClient.java:98) at com.silanis.esl.sdk.service.PackageService…
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Hi, I am receiving the error [401, Unauthorized] response when creating a package with JavaSDK. Here is the error message: com.silanis.esl.sdk.internal.EslServerException: Could not create a new package Exception: HTTP POST on URI https:/…
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Hey is there a way to retrieve the read only version of a document that is out for signing ? Thanks
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I'd like to do validation on a group of radio buttons to just check to see if one has been chosen. If none are chosen then validation kicks in. Is there sample code for this?