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We use subaccounts and I can use the API to create and rename them.  Is there an API call to get the current email signature block and then assign a new block if needed.  This is the only branding I need to do at the…

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We are using subaccounts and I want to see what senders have rights in the main account and each subaccount.  Any suggestions on the API call to use?  I have access to the sender API keys and unique IDs if that helps.

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We have forms that we need to retrieve the values from but not all fields are required.  WHen I use the FieldSummaryService.GetFieldSummary the blank fields are dropped instead of returning "" so no fields are missed.  How do…

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Does anyone have a .NET c# sample code for the subaccount calls?

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I have a transaction I'm creating in C# based on using at template.  The consent agreement and document to be signed are in the template.  I can create the transaction from the template no problem, but once it's created i want…

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Hi Team,

I have multiple pages contract which has multiple signers.

For a specific signer, i am trying to add a input text field.

I am able to add the field but I am interested to make the field required…

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I have code that follows which I have used to setup delegation for various users.  All of the sudden users no longer have delegated access and using the code reports it setup delegation but it doesn't work.  We have a main…

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Using the OneSpanSign.sdk there is no document type for text files, which may or may not have the TXT extension.  I can drag and drop files via the UI into transactions but I don't see any easy way using the API to upload them.

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Hi,

I am getting below error while creating the package

Could not send the package. Exception: The remote server returned an error: (400) Bad Request. HTTP POST on URI https://sandbox.esignlive.com/api/packages/Rm…

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We have a number of existing layouts and we want to make them shared.  Is there a way to do it via the API>  We's list the layouts and then allow them to tell which ones we need to make shared

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We have been able to use the Bulk Invite Sender Tool to bulk provision users.  Is there a way once someone is created in OneSpan that I can programmatically assign their role within a subaccount.

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My company has an OneSpan account to request customer's e-signatures consistently. The documents are uploaded to OneSpan manually through creating new transaction in OneSpan's portal and those…

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I know there is a tool to copy templates and layouts between users.  I want to add that ability to my own tool we have for our help desk.  Is there an example of how to do this in .NET that already exists? (we would download…

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When using

ReportService.DownloadCompletionReportAsCSV

 ReportService.DownloadUsageReportAsCSV

 

How can I specify the subaccount and/or subaccount users that I want information returned…

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I know how to get subaccount api keys but how do I get a senders API key.  The user has left State employment so I can't have them just login and give it to me.   I don't see it in the Sender structure.

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We seem to be having an issue where we don't seem to pull in any of our recent test files using either the GetPackages or the GetUpdatedPackagesWithinDateRange.  We DO get results using those as long as we move the date range…

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I have a situation where I set delegation to a sender using code that has worked in the past.  The indication was that the delegation was successful BUT it didn't work.  Looking in the UI I figured out that the users had used…

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The customer keeps getting random OneSpan signature failures when users try to send a document for signature. The same transaction works sometime and not others.   

  1. Is…
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We use SSO so we don't sending out the invitation for users to activate their accounts.  How can I programmatically activate the accounts using the .NET SDK.  I can determine who's pending from the list of senders, but not…

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Hello,

We are using the .NET SDK to setup transactions with documents containing only signature fields.  We are using Text Tag extraction as our signature locator and I attached the code we are using to do this.

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I've noticed that the MaxPageSize value in the PageRequest class has the value of 50,  but I believe the maximum number of transactions (and presumably other items) that can be returned in a request to the API is 100 

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Hi Team,

I am integrating the Callback API for Event Notifications,

Could you please provide the list of properties available in the JObject.

For more details, refer the below screenshot.

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I need to get the details for eSign email bounce, I am pretty new using the .NET SDK, coudl you provide a snippet or pointing me to the right direction?

I downloaded the OneSpanSign.Sdk.Samples project, can I use one of the…

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What parameter can I use on a capture tag, to set the fromfile value to true.

I cannot find it anywhere. This is what I've tried, but it is not a valid parameter:

{{esl:signer1…

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In the designer of a package, there is a checkbox "Accept only" for a signer. How can I set this to true using the .NET SDK?