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We use anchor text for placement of our signature anchors. Are you allowed to use the same anchor text for multiple signature anchors, or does each place you want an e-Signature need a unique anchor text? Right now it appears when using…
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I already have created the package and now want to add documents to it. I have file data in a byte array from the database. How do I add a document to the package with the byte array? Thanks Colleen
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I'm thinking there MIGHT be a bug but wanted to post here before claiming that entirely. I'm using the latest .NET SDK. Simple example is this: 1 document, 1 signer , 1 signature. Prior to the signature there are two radio buttons. …
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How would I find out if a signer has signed/opted out/declined using the .net API?
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I see in your .net SDK documentation that you can setup the push notifications by running this code: eslClient.EventNotificationService.Register(EventNotificationConfigBuilder.NewEventNotificationConfig(URL) .WithKey…
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Team, I want to load two signing sessions for two users on the same browser. I have two silanis live urls (https://sandbox.esignlive.com/access?sessionToken=user1SessionToken and https://sandbox.esignlive.com/access?sessionToken…
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Can I create packages programmatically using the same sender email address? And then show the designer view with that same sender email address in multiple browsers? Thanks Colleen
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Hello Silanis team- Today I have two scenarios for you that stump us.
  • We need an option to abort the "click-to-sign" process. When signing a package, the user should have an option to "Cancel": This action should delete…
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Simple scenario: Document with two fields. First field is the Signature (capture) and second field is the Title that must be entered by the signatory. If I want the title to be displayed below the Signature BUT want the user to first…
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Hi, If my understanding is correct the Checkbox in eSignLive PDF form is bound to a Signature field. What this means is, as a user signing the form, I have the option to Check or Uncheck it. However, is there a checkbox that I can put…
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Hi Silanis team- me again :) We just updated to the .NET SDK to version 11.0.0. Since then we are getting the following error: Could not create an authentication token for a signer. Exception: The remote server returned an error: (500)…
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We have a time when we keep getting this error Silanis.ESL.SDK.EslException: Could not create a new package. Exception: Unexpected character encountered while parsing value: <. Path '', line 0, position 0. ---> Newtonsoft.Json…
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Hi Silanis team- I have a Sandbox account with notifications disabled. The way we create packages is one document at a time. We need to "activate" / Send the package after each document is added (we do not know how many total docs we'll…
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We would like to not have a button to send to mobile on our HANDDRAWN signature block. Couldn't find option on sig block, any way to disable mobile signing anywhere else?
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esl Support, Where do I find the package creation date? I've looked at the EslClient object, EslClient.esl.PackageService, as well as the DocumentPackage object and I can't seem to find this date. How can this date be ascertained? I…
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Team, How can I add/replace existing 'default-consent' document with my own document (pdf). Can you please post some guide on this.
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I have 3 groups of signers, lets call them Group1, Group2 and Group 3 A document package is constructed in which there can be multiple documents. Group1 and Group2 always need to sign all documents. While Group3 only signs particular…
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hey, I'm looking to retrieve the date each signer has signed the package, and the date when the package has been completed. Where can I get that?"
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If a package has already been created, can the email address and SMS phone # be changed via the API?
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there is a sdk documentation for events on packages. I can't see how to fetch user key. Does the key comes as part of json payload? or you use different method?
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I looked in the docs and the API but this was not immediately obvious if this function existed so question: I can specify a bound field Date, that gets filled in by eSignLive with the date that the user signs. However the date format…
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Silanis I’m a developer for Mendota Insurance. We’re still in the development phase using your eSignLive product in your sand box environment. I have some questions around the reporting. We were told the portal has just a small…
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When I'm adding a drop list field, I'm getting error: error.validation.field.ListWithInvalidDefaultValue Here is the code
fieldBuilder = FieldBuilder.DropList();
                            foreach (OptionValue optionValue in…
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I want to experiment with In-Person signing in the Sandbox, is it enabled? I tried through the eSignLive UI and also through .NET, here is how I attempted to enable it in .NET, both in package creation (near top) and by Setting it again …
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I have a requirement to extract the date that a package was completed. As we have signing Groups who sign in a particular order, I can extract the date that the last known group signed by retrieving the SignersCompletionReport (through…