REST API | OneSpan Community Platform

Topic	Replies	Freshness	Views	Users
Normal topic Email Bounce 500 Error Receiving this error Payload: {"@class":"com.silanis.esl.packages.event.ESLProcessEvent","name":"EMAIL_BOUNCE","sessionUser":"eb60f69c-091c-4540-aeb1-b435c78f5a34","packageId":"aJmRaO-v7e-MgfZl8I0kEfl08Dc=",…	1	2 years 3 months ago	47
Normal topic KBA Authentication Hi, Good day! We are configuring KBA authentication and doing it in initial package creation call, it is working fine for kba-us provider while for kba-canada, we are getting the response as postal code and province…	1	2 years 2 months ago	46
Normal topic Suspended account I am trying to test creating a package and I'm getting this response from OneSpan: {"messageKey":"error.unauthorised.accountSuspended","message":"Cannot create session with suspended account.","code":401,"name":…	5	2 years 2 months ago	141
Normal topic Issue with multiple captures on document losing handdrawn value Guys, I am working on a package that has both captures on one document. I'm using the handdrawn value for one and the fromfile for the other. On the first approval using the handdrawn value, it works fine. I then go…	1	2 years 2 months ago	21
Normal topic Solution options for mapping signer to multiple signature fields Hello, FYI, I saw a similar question asked in 2016, but I wanted to post this new one to see if there is anything available today or in the roadmap that might help us:	5	2 years 2 months ago	205
Normal topic Get the next signer and the progress of the transaction api rest Hello! I am developing a portal where you can see the latest transactions made in OneSpan, as well as the % of progress of the transactions, see the next person to sign and the possibility of resending the signature email to said…	1	2 years 2 months ago	29
Normal topic Missing Radio Button field information from api call Guys, I'm hitting the "/packages/" + packageId api call to get the package info and I've noticed that I am not getting all of the field information for the notary approval. I have radio buttons set up for one of…	2	2 years 2 months ago	40
Normal topic Is Custom Package ID supported by OSS? One Span Sign Hello, Is onespan allowing the sender to set a custom package ID? I want to add a custom package id when I am making POST api/packages, please find below request…	5	2 years 1 month ago	52
Normal topic Post Package default sender information update restapi Hi, After creating a package with the POST Package call, a default sender is set. Is it possible to update the default sender's information? One method that somewhat works is using the following: …	1	2 years 1 month ago	29
Normal topic how to get transactions that require my signature rest api Hello! Is there a REST API endpoint that shows the number of transactions that require the user's signature? Also, is it possible to filter the list by date?	1	2 years 1 month ago	25
Normal topic Get Evidence Summary evidence summary Hello, I would like to get the Evidence Summary of a completed transaction in Java. I have checked this	12	2 years 1 month ago	624	3568 2861 + 2
Normal topic Getting Evidence Summary Document ID Duo LiangDuo_Liang Hello, I want to know how to get document Id for Evidence Summary doc just like we get it for signed docs ?	1	2 years 1 month ago	35
Normal topic Signer email link does not open document - specified package does not exist First time using the API. I have a document with 2 signers, and the first signer receives the email from OneSpan indicating the need to sign, with a 'GO TO DOCUMENTS' button in the email. But clicking on the link opens a page that only…	11	2 years 1 month ago	189
Normal topic When trying to add document as binary data to create package I always get an error binaryPDFbase64NodeJSrest api Hello, I am having some issues when trying to add a document as binary data to a package Our pdf's are in base64 data so we need to convert this data to binary data but we always get this error when we are trying to…	2	2 years 1 month ago	188
Normal topic Notary Text Seal Guys, It has been a very long time since I've had to deal with a notary text seal that is generated from your system and I'm having a bit of difficulty. Is there documentation anywhere that talks about it or can anyone point…	2	2 years ago	27
Normal topic Custom Field with default position(Height and Width) Is it possible to define a custom height and width of a field, especially the custom fields so that when the user drags and drops the fields, a particular height and width of the custom field is dragged on the document? Yes, the user…	2	2 years ago	37
Normal topic Creating a Transaction from a Template onespan signrest apitemplate Hi, I've been trying to create a package from a template by referring to this documentation: https:/…	6	2 years ago	70
Normal topic Use of App Shielding REST API App shieldingrest apiandroid Hi, We are trying to automate the app shielding process in our CI platform by using the REST API. The API method https://cp.onespan.com/public_api/v1/rasp/bind_package takes a file as a parameter but on use it…	1	2 years ago	86
Normal topic Placing signature box on last page capture signatureeSignaturerest api Hello Can i place signature box on last page of document without mentioning page number via REST API	1	2 years ago	26
Normal topic Adding new page for signature api restAdd signer Hello Can I add new blank page in the end of document for signature box via onespan rest api ? or i have to add new page manually for each document meant for signature. Regards	1	2 years ago	31
Normal topic SAML SSO Changing Email Address Creates New User SALMSSOemail When user change email address (ex: email domain changed or user get married) results in a new account generated in OneSpan eSign. So there is a chance for a user to lose access to his/her documents and results in duplicate user…	1	2 years ago	56
Normal topic Package Level Signer Experience Customization Hello! For my project, I'm creating signing packages using the API. I believe I was customizing the signer experience at one point from the package payload using the settings property. Specifically the layout.brandingBar.logo.src, and…	4	2 years ago	49	2861 + 1
Normal topic Get a filtered list of transactions api rest Hello! I would like to know if there is any endpoint within the REST API to which I can send a parameter and get a list of transactions whose name contains that parameter. For example: https://sandbox.esignlive.com/api…	4	2 years ago	40
Normal topic Can i customize or change the content of email sent by onespan rest apiEmail Content Configuration Hello How can i customize or change the content of some lines in email sent by onespan requesting for signatures as mentioned in image	1	2 years ago	88
Normal topic Unable to retrieve approvals from /sign/packages/id/documents/id Dear team, We started to face an issue with the response of the api detailed in the subject. At 12:18 pm Dominican Republic time we were able to get the approvals object from the response. However, a few minutes later with no…	1	2 years ago	48

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