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Can a checkbox or radio button be "checked" or selected by sending a value in the JSON payload? We are having trouble getting a checkbox to show up as selected or checked. Text fields work fine. We have sent values for the checkbox such…

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I tried creating package using json body and sending file content as base64 encoded string but I get this error {"messageKey":"error.validation.sendPackage.noApprovals","message":"Cannot send package without approvals.","code":400,…

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Hi Duo, when I use GET Packages API call response says I have total of X Packages but if I use GET account usage it tells me I have Y Packages and Y is almost double value of X.  I need accurate "counts" . . . Thx Mike

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We have a requirement like below

We will create few contract document templates(PDF) in onespan using onespan console. These document will have various fields(name, age etc) which will have to be populated programetically…

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Hello,

I have successfully tested the hand-drawn signature value via the REST API. However, I have noticed some differences in the user experience when using a base64 string directly derived from a hand-drawn value compared to…

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Is it possible to update the handover urls everytime a different user accesses the package? We have users who will access the document via sa personalised URL and we are hoping that after signing it would navigate them back to their…

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Canada SBX = sandbox.e-signlive.ca

API = /apitoken/clientApp/accessToken

https://sandbox.e-signlive.ca/apitoken/clientApp/accessToken

header fields Accept + Content-Type  ( both set to application…

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Hello Duo, 

Here is our use case scenario: 

As I was testing my onespan integration into our system, I have recently found that the custom fields are bound to one particular recipient and at the time of…

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could you please help me why i'm getting this error, here i want to request for signing only one document and one signer. Attached the file for which i'm testing.

 

{

"documents": [

{

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We are trying to add validation rules in our consuming application. Could you please share what are the validation rules ( Max length, format) on the phone number that we use for authentication (please see the screenshot attached) ?…

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I'm trying to place signature using the text anchors in Payload in API Body by referring the blog(OneSpan Sign How To: Using Text Anchors | OneSpan), but I'm…

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Hello, I want to send a pdf file using e-sign. I sent a file (by creating transaction) using sandbox account manually and I want to do the same via rest api. Could you please share the anonymous block or wrapper program to call send a…

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I checked the guides and no matter what i do i am getting the error below on postman the url i used was https://sandbox.esignlive.com/oauth . I have created an app and have the client id and secret with me, i want to know which URL to…

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We are attempting to make fields read only in our OneSpan package.  We are trying to use the API to mark them.  We cannot find the way to mark dates read-only.  
The preference would be to mark them read only using…

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Hello. I am new to using Onespan Sign API. I am using Rest API and Postman to enter and execute the code. Please see the below code. I am trying to add a field onto an existing package id. I have included the details below. How do I add…

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We are in process of changing SDK to REST in our project
Need help mapping the SDK methods to REST, In SDK add document we have SignatureFields, Signature Editable fields, Initial Fields and AcceptanceFields?

Could…

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We are in process of changing OneSpan SDK to OneSpan REST and have different operations like AddDocument, PackageCreateAndSend, UpdateDocument etc.

Can we get some good document or any references that helps our…

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We are in process of changing OneSpan SDK to OneSpan REST
 

In SDK we are retrieving the status using GetSigningStatus(objPackageId, signerId, null) which giving us 'InActive' status as output…

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If the 'Signing completed' or email.complete is scraped for the Download link - it doesn't directly download the package. Instead, it opens the OneSpan link which has a Download button when clicked downloads the package. But, using the…

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I have attached my JSON code.

I need OneSpan to redirect to a success link if possible after signing. I did some searching and found that instead it would be a button to go to the success page but a redirect is preferred.

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PL SQL send pdf file via rest api

Getting below error while trying to send pdf file via rest api using Oracle utl_http

Response> Status Code: 500
Response> Reason Phrase: Internal Server Error

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Hi, I am sending the following request:

import requests


def generate_embedded_signing_url(api_key, package_id, instance_url):
roleId="63f942c0-8c00-4733-8c96-8275b9100555"
url = f"{instance…

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We are in process of replacing SDK with REST

We have following scenario with SDK where we give signer email and retrieving signer details as below shown JSON object
 [ { "signerStatus": { "signerID": "string", …

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Hello. This is not working. I tried below code and get this error message. I am trying to download an in progress transaction since this cannot be done in the UI. I tried the below code but am getting the below error message. Can you…

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Hello, I need to send multiple documents, I saw this post: https://community.onespan.com/forum/adding-multiple-documents-meta-data And in this post it informs that it would not be possible, but it is from 2018, is there any current…