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Hello, 

When I send an invitation to sign a document with the OneSpan rest API, the users see warnings in the document. (see attached image). Anyone know if there is a way to desactivate that when I send the email? After…

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Hi,

I've been trying to create a package from a template by referring to this documentation: https:/…

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We are trying to test how well text tagging will work for us and cannot get a simple field to populate with data. I'm sure it's just a text tag/or json payload issue.

Payload:

{"status":"DRAFT","type":"PACKAGE","name…

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I am running into an issue with my radio button group. I have selected one of the required options but when I try to complete signing I get an error that says "Not all approvals have been confirmed" I have attached a screenshot. Here is…

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I am creating a package with a pdf file and JSON Payload with Package status as 'SENT'. It is creating the Packae successfully in Postman. But when I used the same file and JSON payload in the Apex class and posted the…

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Hi, I have this use case: There is a form, which contains fields, which we currently fill with our own pdf mapping service. We then create a package with eSignLive. This form needs to be signed by distinct users, one after the other. By…
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Hey team, In our workflow, we use Designer to design and create package and save documents as layouts. My question is, can you explain more about what "share layout" button does and do you have a separate page to show all layouts I…
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I have changed the font Size  in the field formatting ( UI ) but its not reflecting while signing . 

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How can I pull the subaccount user's apikey using parent account's apikey? I have called api/senders/{accountid}/apiKey and it returns 403. The same method works for the main account however. In other words, I can pull apiKey from other…

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Guys,

Is this feature supported on the classic signing experience or only in the new signing experience?

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Hi all,

I'm trying to use digital certificate authentication (with PIV card) for my signers, but I can't figure out how to format this in my JSON. Any ideas?

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Hello,

I am trying to interface with OneSpan Sign using the REST API. I am using the LotusScript language on a HCL Notes / Domino platform.

When I send a package with no document, including only the json, it works…

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Hi,

in our IT-system(SAP) we have the PDFs, that  we want to send to OneSpan, stored in a table in binary format.

Since we don't have the actual file... how can I implement an example in Postman? …

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Hi, 

Hi, I have download code from onespan "esignlive", i already replaced my sandbox key but code not work now. i can't understand what is issue with that. can you help me

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I'm trying to place signature using the text anchors in Payload in API Body by referring the blog(OneSpan Sign How To: Using Text Anchors | OneSpan), but I'm…

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I need to customize signing ceremony (logo, primary and secondary color) at package level

I saw that you can send a settings.ceremony object with some parameters, but i don't see you can send properties from signing theme…

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Duo,

Has anything changed with the process of changing the notary on a package? We are now not able to change the Notary at all on any of our Notary packages. Also, just fyi, this happens when trying to use a notary that is within…

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I have created a .Net web application to receive posts from the eSignLive server to handle event notifications (PACKAGE_CREATED, DOCUMENT_SIGNED, etc.) I am successfully receiving the events, parsing the Json posted to me, and handling the…
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I would like to know if it is possible to create a signature request with 2 signatories having two different types of signature methods (hand-scripted, click-to-sign, click-to-initial) for the same document ?? For example the first…

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Canada SBX = sandbox.e-signlive.ca

API = /apitoken/clientApp/accessToken

https://sandbox.e-signlive.ca/apitoken/clientApp/accessToken

header fields Accept + Content-Type  ( both set to application…

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We have a web UI with the iframe approach for the e-signature ceremony but we appear to lose the signature field when cloning the template.

Our steps are as follows:

  • post /packages/{templateId}/clone  --…
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I have attached my JSON code.

I need OneSpan to redirect to a success link if possible after signing. I did some searching and found that instead it would be a button to go to the success page but a redirect is preferred.

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Hello, I need to send multiple documents, I saw this post: https://community.onespan.com/forum/adding-multiple-documents-meta-data And in this post it informs that it would not be possible, but it is from 2018, is there any current…

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Guys,

I am getting this error when trying to update the package status of a package. Is there something going on with the PUT call? I am able to do the other POST calls.

url - https://sandbox.esignlive.com/api/packages/…

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I'm trying to use SMS authentication for my signers, but I can't figure out how to format this in my JSON. Any ideas?