Topic Replies Freshness Views Users
Spring Boot app with OneSpan Sign RESTful API
Hi, I'm looking to integrate the OneSpan Sign API with our web application using Spring Boot. Is there any sample code available to help me get started? Thanks,
Spring Rest Template - 400 Bad Request
Hi, I am using spring boot rest template to create onespan package. I am trying to upload multiple files under key word "file" and json structure as "payload". But I am getting 400 bad request. I have also checked whether the byte array…
Status Calls - daily limit
Hi Can you please let me know what is the daily limit for status calls in Sandbox and PROD Regards Mario
Streamlining Template Updates: Overcoming Time-Consuming Challenges
Change documenttemplate

We have several templates that contain too many input fields for accepting user inputs. Nowadays, we have a requirement to update the content of the document used in the template, even if it is a minor word change at the bottom section…
subtype type binding

 

As OSS introduced more subtypes, we need to redesign our code to handle it. 

Would you be able to provide the mapping for subtype , type  and binding? 

For example:

LABEL…
SunCertPathBuilderException: unable to find validcertification path to requested
Hi I am trying to use REST Web service for Integration using Java. So i have pulled the "CreateAndSendPackageREST.java" from Developer Blog and updated the .PDF file location and executed the program. It has given the below SSL Error…
Supporting documents in a signing ceremony
I’m trying to figure out how to add the ability for customers to upload supporting documents to a signing ceremony. Below is the output of what I’m sending to set up a package before json encoding. I’ve looked over the documentation…
Supress Redirect URL parameters
redirecturl

The Redirect URL is getting some values appended to it by OSS. Something like this pattern: ?package=[packageID]&signer=[signerID]&status=COMPLETED

I am not…
Suspended account

I am trying to test creating a package and I'm getting this response from OneSpan:

{"messageKey":"error.unauthorised.accountSuspended","message":"Cannot create session with suspended account.","code":401,"name":…
Swagger File?
Is there a swagger definition file available for the REST API?
Switch Signer Verification
Guys - I am able to set the Signer Verification to Personal Certification using the /api/packages/packageId/roles/roleId/verification POST api call. If I set the typeId to "personalCertificateSigning" this will allow me to set the signer…
Switching to Rest API from SDK- sessionToken

Hello, I'm upgrading an application that user Java SDK to the REST API. 

The application currently does in-person signing of 2 signers in an iFrame.

The design is to now allow the users a choice between in…
Templates and replacing documents

We have a web UI with the iframe approach for the e-signature ceremony but we appear to lose the signature field when cloning the template.

Our steps are as follows:

  • post /packages/{templateId}/clone  --…
Testing Digital Signing in the SaaS Sandbox Web Interface

Is it possible for me to test digital signing (smart card using the PCC) through the SaaS sandbox web interface?
Testing environment
sandboxfair use policyload testingSaaS
Hi, How many test environments you have? I know you have sandbox, is that the only test environment? If we want to do performance testing with eSignLive, can we use sandbox?
Text anchor full example
I have a client who is using REST API to create package. She is getting error 400 when using text anchor. 
{
	"name": "TEST2 32.pdf",
	"index": 0,
	"approvals": [{
		"fields": [{
			"type": "SIGNATURE",
			"width": 200,
			…
Text Message Option
signaturesemailtext message
We occasionally have users that do not provide email addresses in their contract flow. Is text message an option to initiate the signing process? If so, how is that structured differently in the JSON? Thanks!
Text Tags - Word Doc field not updating

We are trying to test how well text tagging will work for us and cannot get a simple field to populate with data. I'm sure it's just a text tag/or json payload issue.

Payload:

{"status":"DRAFT","type":"PACKAGE","name…
Text Tags with negative offset gives me an error
tagsoffset
Hi All Hoping someone can shed some light on this. I'm using the esl text tags in a document i'm uploading. My package json which works fine. The problem i have is when i put a negative offset - {{*esl:signer1:textfield:offset(10,-10)…
TEXTAREA - restrict length of input
Hi For a TEXTAREA , how can I restrict the length of the input Thanks Mario
Thank you Dialog Box
auto-completecompleted package

Hello,

When I go through the signing process and "Click to sign" on my mobile device I get an automated redirect to a "thank you page" which then 'completes' the signing process.  I would like to replicate this on…
The attachment ID that I define in the payload is overwritten

Hi,

I'm having a problem. When I define the payload to create the transaction, OneSpan overrides the attachment ID.

For example, the user is required to attach 2 documents.

In the first document I want it…
The number of Pre-Verify results does not match the number of documents that were sent for verification.

Hello,

I received an error message on trying to create a OneSpan package with the error code: "The number of Pre-Verify results does not match the number of documents that were sent for verification."

I don't have…
The remote server returned an error: (500) Internal Server Error.
CreatePackageerrorCode 500
int the call to CreatePackage when calling the eSign rest api , we get 500 error from the server. EslServerException: The remote server returned an error: (500) Internal Server Error. HTTP POST on URI https://sandbox.e-signlive.ca/api…
The specified user cannot be found
Pythonrest apiREST Sample Code

Hi

I am new to OneSpan and trying to going through following blog  

https://www.onespan.com/blog/onespan…