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Hello, When i sign a documnt with mobile device, we see this window (e.g. screenshot). It appears only with mobile device but we don't want this window. Can i remove it? Or we must request support to delete it? Thank you, Godinas Maxime.
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Hi OneSpan Team - We have a requirement where when the ESign doc is loaded in IFRAME , we need to capture events (consent accept , E sign acceptance) via the window listener, we have included the attached JS for this purpose , but seems…
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Hi - 

SHORT:  How to assign "RoleID" to SignerBuilder in vb.Net ?

In .NET we create signers using SignerBuilder and have been placing the ID in .WithCustomId(lcIDvalue) assignment.  Up to this point,…

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Hello Team, I have a problem with the order of the Consent Document and the Contract. I am using API to created the package and send the documents. In the beginning I was sending only a Contract. Last days I did some code changes to add…
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I always get this error while trying to retrieve session id for the in-person signing ceremony using Iframe. Steps to reproduce using the below json payload I am able to create a successful package for the
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Hi,

  I'm trying to send an extra document to an existing package (with no document) using the REST API endpoint /api/packages/{packageId}/documents.

  Doing so returns me a "406 Not Acceptable" error,…

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Today my api received a 500 from onespan api when try to add an approval to a document:

Transaction ID: rgTewo--sFa0BVWLrD-hKnfjVmk=

DocumentID: clrth98xx04xvtvsi8r2ejwwv

Request Body: {…