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Below are the step we use for hand drawn signature capture using api

POST https://sandbox.esignlive.com/api/packages/<t-id>/documents/<document-id>/approvals/<approval-id>/sign
Accept: application/json…

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Hi Is there a post on how to delete a document from a package I can see a post on how to add a document to an existing package. https://developer.esignlive.com/guides/feature-guides/document-management/ Thanks Mario
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All pkg's are marked as deleted, all are for same person (owner/sender).

We don't understand why lists seem exclusive of each other???

Seems OneSpan reporting is including pkg's not in return set from API call

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Hello, 

I am working on onespan api implementation through iframe. Our scenario is, the agent uploads the documents into our system, drag and drops the required field and wait for the auction to happen. As soon as the…

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I'm currently using the sandbox version of eSignlive and I wish to configure the designer view (hide various elements). I found
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As described in this post https://community.onespan.com/documentation/onespan-sign/guides/sender-guides/user/configuring-recipients  we can configure some "personal message" for the Recipient. Just want to know where this …

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Hi,

I have been exploring OSS website for details of evidence summary, but apart from the following links, I couldn't find much info, I am looking for some description of an evidence summary which would explain what it basically…

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Hi, I want to open the signer form in a new window instead of loading it in an iFrame, how am I suppose to get the activity status in the original window? Thanks!
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Hello, We have decided to utilize the event notifier to allow us to manage an integration with an in-person signing session to help us control our iFrame. We have it working great when there is a single signer, we receive the Signer…
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Hi all,

I'm trying to use digital certificate authentication (with PIV card) for my signers, but I can't figure out how to format this in my JSON. Any ideas?

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Hi, To the above link response, I am posting the request here. I am getting error in capturing digital…
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If the 'Signing completed' or email.complete is scraped for the Download link - it doesn't directly download the package. Instead, it opens the OneSpan link which has a Download button when clicked downloads the package. But, using the…

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How do I disable "Thank you" after eSign completion dialog box?
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There are some buttons at the top of the screen when the Signing Ceremony is completed Continue button is appearing Download button is appearing Download All button is appearing. How can we remove all 3 using the api.
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Is it possible to disable the " Click-to-sign" feature in designer at package level(may be)? For now, we do allow our users the ability to use designer in order to customize their package(which we do create with REST in the background) and…
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Hi Is there a way to hide the disclosure page using the REST API. Can this be a field in the call when creating a package. Regards Mario
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Hi is it possible using the REST API to disable the activation email at the transaction level? For certain transactions we want to send the activation email but for others we are serving the signing URL and don't want the activation…

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Hi Can the "Thank You Dialog Box" be diabled. We would not like to see this dialog. https://docs.esignlive.com/content/c_integrator_s_guide/sdk/k_customization/customizing_the_signing_cermony.htm?Highlight=Thank%2520you%2520dialog…
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Hi For the package id 3W4u7y3fgdBUMmSE0ZciFWdUzNo= , the disableDownloadForUncompletedPackage was set to false however I cannot see the download button during the signing ceremony Please see the attached screenshot. Thanks …
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What is the difference between the following 2 download options. What is the effect of the following setting. downloadButton is set to true and disableDownloadForUncompletedPackage is set to false …
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Hi What does disableOptOutOther do. Can you send me a link to the REST api docs for this field I have the following link for 10 https://docs.e-signlive.com/10.0/schema/index.html#package Thanks Mario
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I do not want to display the decline and optout buttons to the signers. please share me the spec details how to send in request.

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Hi, I integrated the esignlive with the REST API. The only concern is there are too many clicks for the 2nd time signer(user). Is there a way to avoid the consent before signing the doc for the 2nd time user. My jsonPayLoad = { "roles…
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I have a document that is generated on the fly by our web system. It's a PDF created by the back-end and then goes out for signing. I have been able to upload the document just fine. Once it goes out for signing, there are two signatures…
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Hello while uplaoding pdf i ma getting this error: {"technical":"Cannot upload document fdgl_doc. Please make sure your document does not contain any embedded files.","packageId":null,"messageKey":"error.validation.verifyDocument…