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Hello, I have scenario in which I am sending packages to two users in order through signing URL. I have tested, it is working fine. 1) user 1 signs document (working) 2) user 2 approve/disapprove (working) Now what I want to do : 1) user…
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Hi Can you please clarify what would be the effect of extract = true vs extract = true for a document thanks Mario
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Hi, I have 3 forms. Each form has Signature Capture Fields Example SignerId1.Capture1, SignerId2.Capture2, [ExtraSignerId1.Capture1],[ExtraSignerId2.Capture2]...etc When I print the form individually as 3 packages, it is created and…
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One of your competitors offers something they call a 'document markup feature' that allows signers to make changes to documents and negotiate changes during the signing process. Does OneSpan have any feature like this currently or is it…

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Hello all, we require to add preview functionality to our system before sending a document to signers. I couldn't see an API for this. Does Onespan provide a preview URL?

As a workaround, we may follow these steps:

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When a Document is signed for a given Signer, in the call back notification, I see following information "name":"DOCUMENT_SIGNED","sessionUser":"SignerID2","packageId":"XXXXXXXXXXXXXXXXXXXXXXXXX","message":null,"documentId":"Document_ID" …
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I have done multiple trials and not able to end up with successful results for uploading a document to a Transaction. I am using REST API and here is the RAW request ----Request---- POST https://sandbox.esignlive.com/api…
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Hi Is there a callback event when a signer views the document to tbe signed, but does not take any further action after viewing. The signer simply closes the browser Is there a webpage that describes all the callback events. What…
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Hi I want to Specify/ restrrict the Documents a Recipient Can View. The following link has java and C#code https://docs.esignlive.com/content/c_integrator_s_guide/sdk/c_managing_documents/document_visibility.htm?Highlight=document…
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Hello,
I get documentExtractError when create and send package with pdf document in REST API. It started when I added "extractAnchor".

 

Request failed with HTTP Code:: 400 Request Body:: {…

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Hi Forum members

Where is it  defined the default page size for documents?

Can the page size be assigned different values per account?

We have 2 accounts in our OSS (on premise) and same document is…

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Hi, I'm integrating with the e-sign live api and have had some trouble with certain pdfs causing the signing ceremony to give me a blank page. After the package is created and a url is created the window appears blank. (Even the default…
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I have a document package that contains two documents and three signers. One of the three signers only has an approval on one of the two documents. While I am able to limit that user's signing ability, they can still see the other document…
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Hi - I am using the document retrieval URL. (/packages/:packageId/document/:documentId/pdf) When I receive the PDF on my end, the document is password protected. Is there a way to turn this off? I assume this would happen at the point of…
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During the development of a small PoC, we have hit an exception in one of the REST calls that we are not able to resolve. What we are trying to do is the following:

1. Clone an existing template with one document and signature…

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Hi, On the DOCUMENT_SIGNED callback is it possible to know who has signed the document directly or in some other way indirectly? I need the email of the person who has signed the document for our application workflow. What can I do with…
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Hi, I have a scenario in which I have two different document and I want to show second document after completion of first one(both are for same user) In both documents some of the fields are common. Now what want , when user opens second…
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Hi ,

I know there is a api to return all the document related to a package as zip . Is there a way to download all the documents as a PDF.

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Guys,

When creating a package we have to upload the file via ByteArrayContent. Is there any way to download a document's byte array after it has been uploaded?

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Hi, Please help me with the following: I am using REST API, .NET and a sandbox account. I want to download a document in PDF format. For this I can use the call: GET /packages/{packageId}/documents/{documentId}/pdf But this call…
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Guys, We've noticed that when we have a notarized package, the users are not able to download the documents until after they sign and confirm the document. When there is not a notary associated to a package, the user can download the…
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Team, I was exploring REST API for one of our need, where, we need to download all the documents for all packages that has been completed for a given day. I see Reports option where you can git list of completed packages for a…
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Hello. This is not working. I tried below code and get this error message. I am trying to download an in progress transaction since this cannot be done in the UI. I tried the below code but am getting the below error message. Can you…

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Is there a way to generate a download link for the documents on onespan? We would like to house the link on an internal website. I am aware of the REST call to download docs.. https://developer.esignlive.com/guides/feature-guides…
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I am in a beginner label.So I need to download file it may be json or octat stream.But I dont know how to download file for concurrent user.Actually I have to do performance testing for Api. Thanks in advance Imran