| Topic | Replies | Freshness | Views | Users |
|---|---|---|---|---|
Normal topic
Hey team,
In our workflow, we require different signer have different visibility. I can achieve this in my dashboard, but when I obtain my package json, I can't find my settings regarding visibility. Please advise on how to get these info… |
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Normal topic
Hi,
We can generate package but not signing ceremony token from Safari browser. So, we see that package id is generated but we can not generate token when calling from safari browser.
Can you please help for solving this issue?
Thank… |
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Normal topic
Hello,
I am creating package. After that I am writing data in that PDF via fields extraction. And downloading that PDF that is written. It was working perfect till now.
But suddenly today, The PDF is getting blank that is 0 size. it say… |
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Normal topic
Hi
Is it possible to have multiple signers for one field.
If any one of the signers , signs the field then the other signer is not asked to sign that field
thanks
mario' |
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Normal topic
Guys,
I see you have a feature that will allow us to set up a bulk sign for a signer. Does this feature work with notary packages? |
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Normal topic
Guys,
Lets say that we have 3 signers. Is there a workflow for when we have to change signers for a document that has already been signed by one of the other signers involved? |
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Normal topic
Hello,
Is there a REST API call to GET a zip file containing all packages from the eSignLive account? Main reasons would be for pdf archival of all the transactions flowing through the system.
I'm using Postman and curious what the GET… |
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Normal topic
As the remote agent I want to programatically update a SENT package to DECLINED. I have tried to send the request when the package is in a DRAFT and SENT status.
Request
{"status": "DECLINED"}
Response when package is in… |
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Normal topic
Is it possible? Has anyone done this? |
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Normal topic
Guys,
I know we can pass our logo in via the package but what I cannot find is any documentation that tells us a preferred size for the logo.
Is there one? |
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Normal topic
Currently trying to customize my package.... It is an existing template on my sandbox and I would like to be able to customize the fields each time I clone the package. Is this possible?
This is the current JSON payload I am sending... the… |
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Normal topic
Guys,
When we view a non required document on a pc or table, it allows the users to arrow past it. When we take that same loan and view it on our mobile phone, the user does not get the ability to arrow past it. They have to either accept… |
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Normal topic
Hi,
Signer email with all Capital letters, for example [email protected] does not generate signing ceremony token. But package id is generated. Can you please help me to solve this issue?
Thanks. |
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Normal topic
Guys,
I've spent a bit of time going through the features guide and I cannot find anything that will help show me how to upload a document that has no signing fields and is just an approval document only. This would be like the default… |
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Normal topic
What route do I use to retrieve packages only with the status of 'DRAFT'? |
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Normal topic
Guys,
I am creating labels and the text appears in the top left corner of the label box. Is there a way to align this so that the text is either the full size of the label or at the very least, in the center of the label box? |
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Normal topic
Hi team,
There's a guide named Field Values from your Feature Guides where I've found a function in SDK to get all field values in one shot:
eslClient.getFieldValues( packageId )
My question is, is there an endpoint URL… |
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Normal topic
|
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Normal topic
Hello,
Once all user sign the document, everyone get mail of signing completed & download the document link via email.
So my question is, I want to disable download email notifications to any singer. So how to do that in REST API??
… |
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Normal topic
Guys,
I have an existing transaction that I am trying to add documents to. Below, you'll find the json package that I am sending up with the files. I am getting this error when trying to upload those files. I can see that I do have 3… |
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Normal topic
Guys,
We are looking at this page for creating the Auth token for a user.
https://docs.esignlive.com/content/c_integrator_s_guide/rest_api/authentication_tokens.htm?Highlight=user%20authentication#Create
We have to do a POST request to… |
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Normal topic
The attachments are deleted every time I run the collection (the multipart-form data was chosen). If there is the way to add the attachment one time when creating collection and use it every time ? Maybe there is the possibility to do this… |
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Normal topic
Hi,
We are going to implement esign in mobile where customers will sign our app from mobile browser. So, we need our iframe mobile responsive but the signing ceremony pdf content is not responsive. Therefore, we need the content in iframe… |
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Normal topic
We implemented eSign application to get signature only during signing ceremony.When we create package we added static PDF and this static PDF contains all input information.User need to enter signature only(all other inputs are read only)… |
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Normal topic
Guys,
We are in the process of setting up accounts and we have a few where Integration is not set. Is feature needed for any account that will have API calls ran against it?
I am trying to generate an auth token for one of these users… |
