83 results matched your search criteria
Odd Behaviour in Layout Designer
Forum topic
OneSpan Sign
Hi, We’ve been noticing some odd behaviour in the layout designer recently. We’ve seen the signatures displayed below where they should be when first opening the designer and also seen the signatures jump down after releasing the mouse after dragging them around.
New Layout Designer Options
Forum topic
OneSpan Sign
Hi, We're investigating to moving to the new package/layout designer and had some questions. In our sandbox environment the new designer displays a option to chat with eSignLive support. Is this normally shown on prod environments as well? Is there a back office change to remove this?
layout updation by data of system
Forum topic
OneSpan Sign
Hi Team, We are able to successfully upload a single document while creating a package .
Making Existing Layouts Shared
Forum topic
OneSpan Sign
We have a number of existing layouts and we want to make them shared.  Is there a way to do it via the API>  We's list the layouts and then allow them to tell which ones we need to make shared
Template and Layout Copy Tool
Forum topic
OneSpan Sign
I downloaded the copy tool then made the mistake of setting it to be opened with Acrobat. What should it be opened with? I have downloaded the JRE environment.  I have used this tool several times but this is a new laptop. Thanks for the help.
Get LayoutId from Layout Name
Forum topic
OneSpan Sign
Hi, I need to know how to get the layoutId of an existing layout that was created using eSL web portal. The requirement we have is; The user will send the layout name, document and signer info, we then need to go fetch this layout and apply it to the document that the user sent. Also while applying
Creating and Applying Layouts to PDF Documents
Forum topic
OneSpan Sign
Hello, I am new to the OneSpan sandbox and REST APIs/.NET SDK I have the following scenario and I'm using some CodeShare samples to piece this together:
Assign Signer info to Layout Placeholder
Forum topic
OneSpan Sign
Hi, I have a requirement where I need to assign Signer details to a specific placeholder in a layout.
Copy layout between on-prem and sandbox
Forum topic
OneSpan Sign
Hi, Recently, I tried us copy-tool v1.6.0 copy layouts from on-prem to CA sandbox account, and I got error (see attachment), any idea? but it's successful to copy template between on-prem and CA sandbox.   thanks, Cindy
Retrieve a list of all layout api
Forum topic
OneSpan Sign
Good day! Requirement: Need to retrieve the name of all available layout  Steps taken: we are using the GET/api/layout and providing the type as TEMPLATE