65 results matched your search criteria
Email Reminder : Could not retrieve the transaction summary for transaction uid
Forum topic
OneSpan Sign
Hi Team, We are using POST reminders api to schedule reminders. Initialy, we are creating package in DRAFT status.  Secondly, we are calling reminders POST api to set reminders.  As a response, we are getting 404 error.
Track complete transactions
Forum topic
OneSpan Sign
Hi, we want to keep track of the transactions that has been completed. We want to mark them as completed in our database.
signingStatus API not returning correct status
Forum topic
OneSpan Sign
In Sandbox, when I call the API for signing status, it always returns SIGNING_PENDING. 
Adding Columns to the Transactions List
Forum topic
OneSpan Sign
In the Transactions List on the Live Site I only see 5 Columns listed Transaction name, Recipients, Last Updated, Status and Expiry Date Is it possible to add other Columns and make the sortable?
download in progress transaction not working
Forum topic
OneSpan Sign
Hello. This is not working. I tried below code and get this error message. I am trying to download an in progress transaction since this cannot be done in the UI. I tried the below code but am getting the below error message.
Trying to pull Packages from ESign regardless of Status
Forum topic
OneSpan Sign
I have a Dynamics CRM which matches the Statuses of the ESign Packages and I need to reconcile them. Right now there are 28 Transaction in my Inbox, 16 Documents in Draft, 0 Archived and 29 in Trash. That's 73 Transactions total.
Retrieving transaction reports using REST API
Forum topic
OneSpan Sign
Hi Duo, Happy New year greetings to you and your family! 
Using API key to archive transactions
Forum topic
OneSpan Sign
We are having issues using the API key to archive messages.  We are getting a 403 error.  I removed the URL/and package number, but you can see the error below.
Removing a partially signed document from a transaction
Forum topic
OneSpan Sign
Hello, I am running into an issue when attempting to remove a partially signed document from within a transaction.
Is there a way to see the exact creation time of a transaction?
Forum topic
OneSpan Sign
Hey! As the title say - is there a way to see the exact creation time of a transaction? That goes for any status a transaction may be in (such as trashed). Not sure if I am missing something obvious, but searching the web has yielded no results! Thanks, Tom.