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224 results matched your search criteria
Getting Authorization Error
Forum topic
OneSpan Sign
Hi, I am using APEX SDK.
SMS cell length
Forum topic
OneSpan Sign
When I create package via SDK, I got between errors: 1; when I set sms cellphone=64939837
Uploading PDF document using REST C#
Forum topic
OneSpan Sign
We are getting below error uploading PDF document  {"message":"[error.validation.verifyDocument.documentExtractError]","code":400,"messageKey":"error.validation.verifyDocument.documentExtractError","name":"Validation Error"}
Copy Tool Not Successful
Forum topic
OneSpan Sign
I was running the Copy tool to copy two templates Michigan Treasury Power of Attorney and Michigan Treasury Power of Attorney with Spouse and I keep getting this error. I tried copying All templates and 37 of 41 did copy over successfully.
400 error validation error "error.validation.signerAuthentication.qaAnswerEmpty"
Forum topic
OneSpan Sign
Getting the following error when I try and create packages in my sandbox:
Suspended account
Forum topic
OneSpan Sign
I am trying to test creating a package and I'm getting this response from OneSpan: {"messageKey":"error.unauthorised.accountSuspended","message":"Cannot create session with suspended account.","code":401,"name":"Unauthorized"} Is there any way to unsuspend my sandbox account?
email - testing boundary conditions
Forum topic
OneSpan Sign
Hi We are testing boundary conditions for email length and are getting the following error when creating a package. can you tell us why theis email is being rejected? : Response code: 400 : Silanis Error Response: {"messageKey":"error.validation.invalidEmail","message":"Email address is invalid:
documentExtractError with IRS form
Forum topic
OneSpan Sign
Hi. We are getting the following error when we try and create a package. {"messageKey":"error.validation.verifyDocument.documentExtractError","message":"[error.validation.verifyDocument.documentExtractError]","cod e":400,"name":"Validation Error"}
There is no Notary with a signature assigned to this package.
Forum topic
OneSpan Sign
Hello, I've created a notarized transaction, when I want to send the transaction (with REST API) i get this error : Code :400 message : "There is no Notary with a signature assigned to this package." messageKey : "error.validation.notarizedProcess.noNotaryInvolvedInSigning" I tried to send the tra
Unable to retrieve evidence summary
Forum topic
OneSpan Sign
Hi, I am trying to get evidence summary for a package . But it is returning a response with "Not Acceptable" and code 406. Below is the api url and response.
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